Patrick J Imesch
Senior Account Manager
Grosse Pointe Farms,MI
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Relationship builder.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work History
Senior Account Manager
Shaw Contract
Dalton, Georgia
08.2007 - Current
- Provided exceptional customer service to diverse clientele even in high-stress environments.
- Review plans and project specifics for thorough understanding.
- Implemented all critical information into enterprise database and maintained confidentiality to keep information secure.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Expanded customer base and boosted profit within product line.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Documented customer interactions using SalesForce to capture data in processing system.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
Director of Commercial Sales
Bishop Distributing
Grand Rapids , Michigan
01.2002 - 06.2005
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Motivated team to meet and exceed sales goals.
- Traveled to different companies to negotiate large sales and contracts.
- Provided local market insight and identified trends.
- Planned, coordinated and implemented commercial sales functions and processes.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Territory Manager
Bishop Distributing
Grand Rapids, Michigan
06.2002 - 06.2005
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- 2003, 2004 and 2005 President's Award for Top Annual Sales.
- 2004 Top Gross Sales Award with personal annual sales of $2.7 million.
- Consistently ranked as top performer including having the company's single largest gross sales month.
Director of Purchasing
Olympia Entertainment
Detroit, Michigan
05.1997 - 06.2002
- Sourced vendors, built relationships and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Performed monthly reconciliation of open purchasing orders.
- Streamlined purchasing procedures for Detroit Red Wings, Detroit Tigers, Fox Theatre and Hockeytown Cafe to accomplish added value and cost savings.
Assistant Director of Operations
Olympia Entertainment
Detroit, Michigan
06.1995 - 05.1997
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching and performance management.
- Conducted site surveys for perspective clients, advanced events with lessee production manager and acted as a liaison between local union and building lessee.
- Worked with the Detroit Police Special Operations and Fire Inspectors as building contact for events.
- Coordinated with television producer for all televised events.
- Managed 150 staff members of ushers and crowd managers during events.
Education
Bachelor of Arts - Business Administration
Siena Heights University
Adrian, MI 09.1986 - 05.1990
Skills
- New Account Development
- Relationship Builder
- Closing Sales
- Sales Territory Growth
- Team Leadership
- Verbal and Written Communication
- Customer Complaint Resolution
- Channels and Distribution Knowledge
- Business Growth and Retention
- Salesforce Software
- Team Player
Additional Information
Healthcare Counsel Member January 2022
Education Counsel Member January 2022
Regional Moisture Solution Seal Member January 2020
Crucial Conversations Training, 2021
Fundamentals of Purchasing: "How to Buy Anything Better" Seminar May 1998
BOMA Training Seminar May 1997
Timeline
Senior Account Manager
Shaw Contract
08.2007 - Current
Territory Manager
Bishop Distributing
06.2002 - 06.2005
Director of Commercial Sales
Bishop Distributing
01.2002 - 06.2005
Director of Purchasing
Olympia Entertainment
05.1997 - 06.2002
Assistant Director of Operations
Olympia Entertainment
06.1995 - 05.1997
Bachelor of Arts - Business Administration
Siena Heights University
09.1986 - 05.1990
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