PATRICK J. JOHNSON

• Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
• Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
• Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
• Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
• Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
• Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.

• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Diagnosed and repaired electrical, A/C, brake, exhaust, transmission, steering and suspension systems as well as driveability and performance issues.

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Tested vehicle components and systems to identify issues.
• Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.

• Diagnosed and repaired electrical, A/C, brake, exhaust, transmission, steering and suspension systems as well as driveability and performance issues.
• Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
• Collaborated with service advisors to develop accurate repair estimates, resulting in transparent communication with clients.
• Increased customer trust by providing accurate explanations of technical issues and offering appropriate solutions tailored to individual needs.

• Diagnosed and repaired mechanical failures and breakdowns in a diverse fleet of 7-10 vehicles, including Chevy Workhorse 6.5 Diesel engines, Dodge Sprinter cargo vans, and Chevy cargo vans.
• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
• Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.

• Worked in team environment at full service auto detail/cleaning facility; lead hand washer and detailer of customer vehicles inside and out; handled elevated customer issues; provided general maintenance and clean up of facility.

• Worked as a temporary employee for Randstad Inc
• In warehouse environment at various business; located and pulled product from warehouse stock to fill orders; packaged and loaded product for transportation; operated shrink wrapping machine and standing and sitting forklifts; packaged and scheduled shipping with various companies such as Fed Ex, UPS and Roadway; processed all shipping documents for tracking and historical data storage.

• Assisted customers with car care and part inquiries; researched and located merchandise in stores database; pulled stock for customer purchases; processed special orders when necessary; stocked incoming merchandise as needed; provided general maintenance and clean up of store and store parking lot.