Patrick Kpehe Manjoe II

Terms of Reference: Airport Risk Analyst

• 1.0 Purpose
  The Risk Analyst is responsible for identifying, evaluating, and mitigating risks associated with airport operations to ensure safety and security compliance with national and international standards.
• 2.0 Scope of WorkSafety Risk Management (SMS): Develop and maintain hazard identification and risk assessment processes (qualitative or quantitative).
  Operational Analysis: Analyze runway safety, air traffic services, and ground operations to identify potential risks.
  Security Risk Assessment: Use tools (like the Airport Risk Assessment Model) to quantify threats and vulnerabilities, recommending optimal deployment of security assets (personnel, technology).
  Regulatory Compliance: Ensure all operations meet EASA/FAA/ICAO regulatory requirements.
  Data Analysis: Monitor and analyze data from various sources to predict and prevent incidents, such as runway excursions.
  
• 3.0 Methodology HIRA (Hazard Identification and Risk Assessment) studies.
  Use probabilistic approaches to define risk contour maps.
  Review safety management systems (SMS) performance against safety objectives and indicators (SPIs).
  
• 4.0 Responsibilities and implement mitigation and monitoring actions.
  Report to senior management on critical safety and security risks.
  Collaborate with cross-functional teams (Operations, Engineering, Security).
  

Key Responsibilities & Duties

• Operational Management: Develops, implements, and reviews administrative procedures and workflows to increase efficiency.
• Staff Supervision: Hires, trains, and supervises administrative staff members.
• Office Administration: Manages office supplies, record-keeping, telephony services, and mail distribution.
• Budget & Finance: Oversees administrative budgets, processes, and financial reports.
• Strategic Support: Assists senior leadership with project implementation, report preparation, and donor/stakeholder communications

Background

The Ministry for Planning and Development is implementing Aid Management. This project is funded by African Development Bank and involves multiple stakeholders. The organization requires a specialist to optimize aid coordination, strengthen internal procedures, and ensure compliance with donor regulations.

Objectives of the Consultancy

• To improve the efficiency and effectiveness of project implementation procedures.
• To ensure alignment of project activities with donor requirements and government regulations.
• To strengthen donor fund management, monitoring, and reporting mechanisms.
• Scope of Work and Key TasksAid Coordination & Liaison: Act as a focal point between donors, government agencies, and beneficiaries to ensure alignment of activities.
  Operational Optimization: Assess existing operational procedures, reporting templates, and procurement processes to identify bottlenecks and suggest improvements.
  Financial & Performance Monitoring: Develop tracking tools to monitor the use of funds and project progress against targets.
  Capacity Building: Provide training to local staff on donor guidelines, compliance, and reporting.
  Reporting: Prepare high-quality technical, financial, and progress reports for donors.
  
  Expected DeliverablesInception Report: Detailed work plan and methodology within 2 weeks of hiring.
  Diagnostic Report: Review of current aid management processes and identified bottlenecks.
  Operational Manuals: Updated procedures, templates, and checklists for donor compliance.
  Progress Reports: Monthly or quarterly reports detailing project advancements.
  Final Evaluation Report: Assessing project outcomes and providing lessons learned.
  

Key Responsibilities & Duties

• Operational Management: Develops, implements, and reviews administrative procedures and workflows to increase efficiency.
• Staff Supervision: Hires, trains, and supervises administrative staff members.
• Office Administration: Manages office supplies, record-keeping, telephony services, and mail distribution.
• Budget & Finance: Oversees administrative budgets, processes, and financial reports.
• Strategic Support: Assists senior leadership with project implementation, report preparation, and donor/stakeholder communications
• Key Responsibilities & DutiesDay-to-Day Operations: Manage daily opening/closing of the branch and ensure staff are ready to serve customers.
  Staff Supervision & Development: Handle scheduling, performance management, coaching, and mentoring of operations staff.
  Compliance & Risk Management: Adhere to all Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Responsible for maintaining audit standards and ensuring vault security.
  Sales Support & Goal Achievement: While primary focus is operations, they often support sales by managing teller referrals and ensuring smooth onboarding of new products.
  Customer Service Excellence: Resolve complex customer issues and complaints, ensuring a superior service level.
  Reporting & Analysis: Monitor branch performance metrics and provide reports to senior management on operational efficiency and compliance.
  System Knowledge: Expertly use banking software and Microsoft Office applications
  
  Key Competencies & Management: Ability to lead a team, motivate staff, and manage performance.
  Analytical Skills: Strong problem-solving abilities and attention to detail.
  Operational Knowledge: Expert understanding of banking products, services, and compliance regulations.
  Interpersonal Skills: Outstanding communication skills for team and customer interactions.
  Integrity: High ethical standards to handle high-value and sensitive financial information.
  

Position Summary
The Operations Specialist is responsible for performing a variety of regular and complex operational, accounting, and administrative functions to support bank operations. This role involves managing the daily, weekly, and monthly reconciliation of accounts, ensuring data integrity, and maintaining compliance with federal and state regulations.

Key Responsibilities & Tasks

• Transaction Processing & Reconciliation: Handle Wire/ACH origination, NSF/exception item processing, and General Ledger (GL)/Bancontrol reconciliation.
• Compliance & Risk Mitigation: Implement and monitor compliance with bank policies, EFT error handling, fraud mitigation, and adherence to federal regulations.
• Customer & Account Support: Facilitate client onboarding, support the IRA portfolio, and manage documentation for levies, garnishments, and subpoenas.
• System Administration: Provide backup for systems administration, including BPM, Precision, and reporting systems.
• Process Improvement: Identify operational inefficiencies and recommend process enhancements to improve workflow and service quality.
• Data Accuracy: Ensure the accuracy of figures, calculations, and postings pertaining to credit and debit transactions.
• Reporting: Create test status reports and weekly test reporting updates for new system rollouts.

Key Responsibilities & Duties

• Financial Control: Recording transactions, managing accounts payable and receivable, and performing bank reconciliations.
• Budgeting & Reporting: Preparing project budgets, monthly, and annual financial statements, including donor-specific reports.
• Compliance: Ensuring compliance with organization policies and funding agency regulations (e.g., World Bank, UNDP).
• Audit Support: Assisting with annual audits and tax returns (e.g., 1099, 990).
• Grant/Fund Tracking: Maintaining accurate records for project funds to ensure proper utilization.