Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Patrick R. Hanlon

Lakewood,CO

Summary

Experienced manufacturing professional with 8+ years in production and industrial operations. Skilled in warehouse procedures, equipment maintenance, and safety compliance, with a proven record of improving efficiency and reducing downtime. Known for adaptability, problem-solving, and the ability to take on new responsibilities to meet demanding goals and business needs.

Overview

13
13
years of professional experience

Work History

Production Technician - Maintainer

Ball Corporation
10.2021 - 06.2025
  • Performed routine maintenance on production equipment to prevent breakdowns and prolong machine longevity.
  • Collected and inspected random samples during test runs to identify necessary adjustments.
  • Train and mentor new employees on machine operation, troubleshooting techniques, and quality control practices.
  • Maintain accurate documentation and records of production data, downtime, and repairs
  • Inspected and tested equipment to locate worn and damaged parts.
  • Utilize technical knowledge and problem-solving skills to diagnose and repair minor to complex technical issues.
  • Follow safety protocols and adhere to company policies and standards at all times
  • Monitor and inspect production processes to ensure products meet customer specifications.
  • Boosted employee morale by fostering a positive work culture, promoting open communication, and recognizing outstanding performance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.

Kiln/Furnace Technician

CoorsTek Inc.
08.2016 - 10.2020
  • Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets
  • Scheduled and performed informal inspections to identify safety and operational concerns
  • Documented daily activities efficiently and accurately with accurate company logs
  • Kept operations in compliance with company targets, safety requirements and legal statutes
  • Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Completed minor preventative maintenance and mechanical repairs on equipment.

Warehouse Associate

Big Lots
11.2014 - 06.2016
  • Adhered to company safety protocols and complied with OSHA standards
  • Unloaded items and goods from trucks into main storage area for transfer to shelves
  • Sorted and properly arranged items
  • Handled packages with care while transporting from truck to loading dock
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand

New Business Representative

Transamerica Life Insurance Company
02.2013 - 10.2014
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them
  • Evaluated source documents to locate information needed for each data entry field
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Applied core knowledge, to effectively and promptly communicate sensitive or technical information while adhering to regulatory and corporate privacy guidelines
  • Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company

Tier 1 Billing Specialist

Stream Global Services
02.2012 - 01.2013
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service while managing 50 calls per day.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Contributed to company achieving and holding industry-leading customer service ratings
  • Motivated employees to increase productivity and maximize service quality with hands-on leadership style
  • Handled advanced issues with calm, knowledgeable and professional approach

Education

GED -

Western Iowa Tech Community College
Sioux City, IA
12.2011

Skills

  • OSHA compliant
  • Handling raw materials
  • Production knowledge
  • Equipment monitoring
  • Material loading and unloading
  • Record keeping and reporting
  • Preventative maintenance
  • Maintains confidentiality
  • Strategy implementation
  • Detail-oriented
  • Customer Service
  • Training & Development
  • Machinery operation
  • Forklift Operation
  • Hand Tools
  • Adaptability

Timeline

Production Technician - Maintainer

Ball Corporation
10.2021 - 06.2025

Kiln/Furnace Technician

CoorsTek Inc.
08.2016 - 10.2020

Warehouse Associate

Big Lots
11.2014 - 06.2016

New Business Representative

Transamerica Life Insurance Company
02.2013 - 10.2014

Tier 1 Billing Specialist

Stream Global Services
02.2012 - 01.2013

GED -

Western Iowa Tech Community College

References

Tony Flemming

Department Manager

Coorstek

(303) 862-1834


Anthony Magness

Supervisor

Ball Corporation

(720) 299-4618


Josh Capps

Lead Maintainer

Ball Corporation

(720) 276-2145


Evan Hall

Lead Maintainer

Ball Corporation

(720) 257-4438

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