Crystal Marquez
Plano,Tx
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
Work History
Coordinator
Dallas Area Rapid Transit
11.2016 - Current
- Complete payroll on a bi-weekly basis on KRONOS, Workday, Lawson and Ripplestone
- Trained salaried and hourly staff on payroll processes, benefits, correct coding and updates
- Assisted management staff with budget development and analysis reports
- Audited weekly daily and hourly time sheets for correct data and wage processing
- Composes types, and edits a variety of correspondence such as letters, documents, memos, or reports
- Maintain departments filing systems; and performs data entry functions for the departmental database (Encapture, Filenet, Labor Tracking, Risk Management Workflow, and Workday)
- Worked closely with the payroll team and the Finance Department to ensure that the month-end processes were accurate and timely
- Process a variety of state inspection/license plate renewals monthly for the fleet
- Operate the company vehicle in a safe manner
- Works closely with the Engagement team to organize and implement local meetings, events, and recognitions for their assigned division(s)
- Works with management to ensure that any and all contract checklist requirements are current and included in the contract file to ensure compliance.
Correctional Officer
Texas Department, W.J. Estelle
08.2015 - 10.2016
- Unit
- Escort prisoners to, from, and within the facility
- Conduct frequent inmate cell searches, to ensure a safe environment
- Oversee daily operations and schedules
- Trained new incoming cadets on standard operating procedures
- Provide written reports of incidents in proper format and timely manner
- Performs duties and exercises responsibility and authority providing security, order and discipline
- Operated control rooms, monitored and accessed gates, cameras, alarms, and video terminals, operated control panels in response to audio and visual cues and requests by staff.
Education
Management Supervisor Certificate - Business Management
Cedar Valley College
Lancaster, TX05.2021
Bachelor of Science - Criminal Justice Accomplishments
Sam Houston State University
12.2014
Skills
- Build constructive and effective relationships
- Analytical and creative skills to find solutions to complex problems
- Effective use of written and oral communication skills to communicate with others
- Ability to effectively perform and clearly communicate in an high-stress, rapidly changing environment
- Ability to pick up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, or technical knowledge
- Proficiency with computer use, including common software applications in a Windows environment (such as word processing, spreadsheets, databases)
- Event Coordination with other departments for moral, welfare and recreation programs
- Staff Management: I track all incoming and outgoing employees as they annually move from one shop to another during the bi-annually mark-up
- Discretion and Confidentiality while not in human resources I do come in contact with employee files and maintain the highest level of discretion
- Coordinating with Supervisors to ensure that specific tasks are carried out per the The Department of Transportation
Timeline
Coordinator
Dallas Area Rapid Transit
11.2016 - Current
Correctional Officer
Texas Department, W.J. Estelle
08.2015 - 10.2016
Management Supervisor Certificate - Business Management
Cedar Valley College
Bachelor of Science - Criminal Justice Accomplishments
Sam Houston State University
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