Patrickto Vincent

The vendor behind the counter positions encompasses transporting checked baggage to specified areas of the airport, lifting checked baggage on and off carts, containers, and conveyances.

Transport checked baggage from designated x-ray/screening devices or hand search areas to the baggage conveyor belts. Load baggage as needed into tubs on a baggage conveyor belt.

Transport oversize baggage and/or live animals from the baggage check-in area to the baggage room. Ensure and maintain a supply of baggage tubs for the conveyor belts at all times.

• Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
• Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
• Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
• Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.

• Greet customers, answer questions, resolve complaints, and provide efficient service
• Sweep the parking lot, mop floors, empty trash, clean restrooms, and fill water and towels at the pump
• Complete transactions at the cash register or self-checkout, balance cash and inventory, and replace receipt paper at the pump

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Greeting customers, interacting with them, and monitoring them
• Opening and closing the store, operating the till and price scanner, collecting payments, and dispensing change
• Complying with policies and procedures, supporting QT's purpose and core values, and supporting standards of store operations
• Maintaining the store's look by dusting, cleaning, and restocking shelves
• Troubleshooting register and pump issues