Patrik Gjoka
Quincy,MA
Summary
Motivated business professional with experience in operations, customer relations, sales support, and team leadership. Skilled in fast-paced environments, problem-solving, and building strong relationships with customers and contractors. Seeking opportunities in operations, property management, business administration, or client-facing roles.
Overview
5
5
years of professional experience
Work History
Assitant Manager
Sherwin-Williams
Quincy, MA
01.2026 - Current
- Support daily operations in a $1.6 million dollar store, serving 50+ customers and contractors per day
- Assist in managing inventory, order fulfillment, scheduling, and operational coordination for a store generating significant weekly sales volume
- Build and maintain relationships with contractors, property managers, and commercial clients to provide product recommendations and project support
- Contribute to increased customer retention and repeat business through strong communication, problem-solving, and service support
- Handle customer concerns, logistics coordination, and sales transactions while maintaining operational efficiency in a fast-paced environment
Management & Sales Training Program (MTP)
Sherwin-Williams
Hingham, Massachusetts
07.2025 - 10.2025
- Completed intensive management training program focused on sales, operations, leadership development, inventory management, and customer relations
- Assisted customers and contractors with product recommendations, order coordination, and project-based solutions in a high-traffic store environment
- Learned store management systems, operational processes, and leadership fundamentals while supporting daily business operations
- Collaborated with team to maintain workflow efficiency, inventory accuracy, and customer satisfaction
Sports Marketing Intern
Rhode Island Magic
West Warwick, Rhode Island
08.2024 - 01.2025
- Created and managed social media content to enhance engagement and interactions with fans
- Recorded and photographed practices and games to elevate team branding and strengthen community outreach
- Designed promotional graphics and templates using Canva to ensure consistency in digital marketing efforts
- Assisted with operational setup and coordination for practices, games, and organizational events
Gym Co-Manager
Peter Welch's Gym
Boston, Massachusetts
06.2021 - 09.2024
- Oversaw memberships, customer service interactions, scheduling, and front desk operations to ensure smooth facility functioning
- Improved member experiences by listening to concerns and providing tailored solutions
- Supported daily operations of busy gym facility serving over 200 members and clients daily
- Prepared gym equipment, workout areas, and training spaces before sessions
- Captured and created social media content to support promotions and community engagement
Education
Bachelor of Science in Business Administration - Marketing
Bryant University
Smithfield, RI05-2025
Skills
Operations Coordination
Customer Relations
Sales Support
Inventory Management
Team Leadership
Vendor & Contractor Communication
Problem Solving
Social Media Marketing
Microsoft Office & Google Workspace
Timeline
Assitant Manager
Sherwin-Williams
01.2026 - Current
Management & Sales Training Program (MTP)
Sherwin-Williams
07.2025 - 10.2025
Sports Marketing Intern
Rhode Island Magic
08.2024 - 01.2025
Gym Co-Manager
Peter Welch's Gym
06.2021 - 09.2024
Bachelor of Science in Business Administration - Marketing
Bryant University