Patrik Kopp
Mobile,AL
Summary
Customer service professional with several years of experience providing fast, friendly service and accurate order delivery. Skilled in personalized menu recommendations based on customer preferences. Trained in POS operations and food safety and sanitation regulations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Deployment Manager
Coastal Merchant Services
2025.04 - 2026.08
- Performed routine and emergency maintenance for clients, ensuring system reliability and minimizing downtime.
- Delivered customer service and technical support via phone and email, resolving issues to enhance user satisfaction.
- Install Point of Sale Systems
Head Server
O’Choppers Almost Irish Pub
2022.08 - 2025.08
- Supervised dining room staff to ensure efficient service and guest satisfaction.
- Trained new servers on menu items, service techniques, and customer engagement strategies.
- Coordinated with kitchen staff to facilitate timely order delivery during peak hours.
- Served food and beverages to enhance dining experience for customers. Delivered food orders from kitchen to customers. Communicated drink orders to bartender for preparation
- Maintained cleanliness of restaurant to ensure pleasant atmosphere for guests. Sanitized and restocked restroom facilities to support guest comfort and hygiene. Removed garbage to ensure tidy restaurant environment. Replenished inventory to support restaurant operations.
Kitchen Cook
Kitty’s Kafe
2021.05 - 2024.12
- Cook on Flat Iron Grill, Fire Grill, Deep Fryer
- Oversaw line operations, ensuring timely service and maintaining high food quality., Set Plates
- Closed down kitchen, cleaned and organized work area to uphold health standards and ensure compliance., Removed waste to create a clean work environment., Supplied ingredients and materials to enhance kitchen operations.
Education
BBA - Accounting, Minor in Finance
University of South Alabama
Mobile, AL2028-05
Skills
- Rollout coordination
- Technical support
- Incident management
- System implementation
- Inventory management
- Logistics coordination
- Microsoft Excel
- Problem resolution
- Attention to detail
- Customer service
- Team collaboration
- Positive and professional
AWARDS
Baldwin County Utilities Internship Certification
Certification
- Excel 2019 Associate Badge
Timeline
Deployment Manager
Coastal Merchant Services
2025.04 - 2026.08
Head Server
O’Choppers Almost Irish Pub
2022.08 - 2025.08
Kitchen Cook
Kitty’s Kafe
2021.05 - 2024.12
BBA - Accounting, Minor in Finance
University of South Alabama