Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Table Games Supervisor
Wynn Las Vegas Resort and Casino
05.2018 - Current
Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
Manage the table games staff and assess each employee’s ability to deliver pleasant service to customers
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Schedule staff members on the table games section of the floor and make adjustments during the shift if business dictates it
Recruit and hire new gaming dealers for the department, develop training programs and participate in employee performance reviews each quarter
Refer customers who are displaying troubling signs of compulsive gambling to resources that offer help for gambling addicts
Table Games Supervisor
Resorts World Las Vegas
07.2021 - 12.2023
Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
Manage the table games staff and assess each employee’s ability to deliver pleasant service to customers
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Schedule staff members on the table games section of the floor and make adjustments during the shift if business dictates it
Recruit and hire new gaming dealers for the department, develop training programs and participate in employee performance reviews each quarter
Refer customers who are displaying troubling signs of compulsive gambling to resources that offer help for gambling addicts
Table Games Supervisor
Circa Las Vegas
11.2020 - 10.2021
Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
Manage the table games staff and assess each employee’s ability to deliver pleasant service to customers
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Schedule staff members on the table games section of the floor and make adjustments during the shift if business dictates it
Recruit and hire new gaming dealers for the department, develop training programs and participate in employee performance reviews each quarter
Refer customers who are displaying troubling signs of compulsive gambling to resources that offer help for gambling addicts
Table Games Supervisor
The Strat Hotel, Casino, and SkyPod
08.2020 - 10.2021
Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
Manage the table games staff and assess each employee’s ability to deliver pleasant service to customers
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Schedule staff members on the table games section of the floor and make adjustments during the shift if business dictates it
Recruit and hire new gaming dealers for the department, develop training programs and participate in employee performance reviews each quarter
Refer customers who are displaying troubling signs of compulsive gambling to resources that offer help for gambling addicts
Table Games Supervisor
Palms Casino Resort
03.2016 - 01.2019
Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
Manage the table games staff and assess each employee’s ability to deliver pleasant service to customers
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Schedule staff members on the table games section of the floor and make adjustments during the shift if business dictates it
Recruit and hire new gaming dealers for the department, develop training programs and participate in employee performance reviews each quarter
Refer customers who are displaying troubling signs of compulsive gambling to resources that offer help for gambling addicts
Table Games Supervisor/Manager
Las Vegas Casino Budapest
11.2011 - 11.2015
Monitored chips purchases, table inventories, and player win ratios.
Oversaw area games to maintain security and compliance.
Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
Owner Operator Driver/Professional Mover
AIRMAX Cargo Budapest
05.2011 - 12.2013
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Delivery Driver
Trimble Budapest
01.2009 - 05.2011
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.