Summary
Overview
Work History
Education
Skills
Timeline
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Patrill Johnson

Stonecrest,GA

Summary

Results-driven and forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Bringing over 15 years' experience in the Food Service Hospitality and history of successfully transforming operations through performance improvements and cost reductions; resulting in improving sales, menus and policies to optimize food service operations and profit.

Overview

5
5
years of professional experience

Work History

Retail Food Service Director

Aramark, Morehouse College
Atlanta, GA
08.2023 - Current
  • Provides overall direction of 5 on-campus retail/food service locations managing the performance of location Leads, Supervisors and FOH/BOH staff, while promoting career development.
  • Responsible for scheduling and managing food service activities; merchandising, food presentation, quality and cost control.
  • Responsible for Aramark- Morehouse accounting functions; Accounts Receivable. Formulating an action plan to correct deviations, explain variances to business plan and budget. Delivering client and company financial targets;
  • Conducts period end inventory; monitor inventory levels to ensure that adequate supplies are available at all times.
  • Developed and planned strategies to improve service, quality, and profitability by utilizing client/customer feedback surveys.
  • Assisted in menu planning and recipe development for new retail concept Burgers +Fries (B+F). Opening Jan 2024.
  • Collaborated with marketing team to promote new Retail concepts via campus social media platforms and local advertising.
  • Assisted in Transact app development for mobile ordering for retail markets; Which Wich Sandwiches, Tender Loving Chicken (TLC), Burger + Fries, and Brewed Awakenings
  • Execute hands-on preventive maintenance and repairs to keep equipment functional.

Assistant General Manager

Courtyard by Marriott
Atlanta, GA
04.2022 - 08.2023
  • Responsible for Hotel revenue growth, customer retention and profitability through cost control, forecasting, guest satisfaction and development of associates.
  • Operate multiple operating systems to financial and accounting procedures; AR Aging, checkbook balancing, promotions, reconcile revenue system, month-end reporting and critiques.
  • Oversee department Heads and employees. Implemented operational efficiency based on data driven guest surveys (Marriott GSS). Conduct weekly staff meetings to reiterate policies/procedures and brand standard compliance.
  • Verify accuracy of cash on hand, safe, petty cash, and log any discrepancies.
  • Process bi-weekly payroll & adjust schedules weekly to stay within budgeted guidelines.
  • Help successfully facilitate $3M full property renovation.

Food Service Director II

Trinity Services Group
Marietta, Georgia
08.2020 - 04.2022
  • Multi Unit Kitchen/F&B Operator; Oversee 2000sq ft. food service property; hire, direct & train new FSDs & staff the activities and guidelines to maintain successful client satisfaction within assigned South East territory.
  • Revenue Management, Forecasting, monitor Profit &Loss, control costs to maximize revenue and minimize expenses. Maintain $50k monthly food budget per unit.
  • Utilized multiple software platforms to produce metrics for weekly inventory, analyze variances, prepare charts/reporting, invoices & produce Unit P&L Flash Reports.
  • Respond to all client needs, issues, comments promptly to maintain contract compliance.

Operations Manager

Dynamic Hospitality- Loudermilk Conference Center
Atlanta, Georgia
09.2019 - 07.2020
  • Support the General Manager in day to day operations. Multi-unit oversight of (Louder Milk Conference Center, 2 Starbucks, Palate Catering).
  • Directly supervised departmental heads, banquet staff, coordinators, & kitchen staff to ensure that all sanitation and health code requirements are met and maintained during service hours.
  • Collaborated with GM the Development of food & beverage budgets. Maintain fiscal responsibility for all locations.
  • Host weekly meeting with supervisory staff (Executive Chef, Meeting PLanner, FS Manager) to ensure venue standards are maintained per BEO.
  • Ensure all inventory protocols are observed (receipts, inventory counts, data entry, etc.). Generate purchase orders for food, supplies, and utilities.

Education

Bachelor of Science - Nutrition & Hospitality Management

Alabama A & M University
Normal, AL
05-2009

Skills

  • Inventory Management
  • Financial Acumen
  • Ordering and Purchasing
  • Policy Implementation
  • Menu development
  • Multi Unit Facility Management

Timeline

Retail Food Service Director

Aramark, Morehouse College
08.2023 - Current

Assistant General Manager

Courtyard by Marriott
04.2022 - 08.2023

Food Service Director II

Trinity Services Group
08.2020 - 04.2022

Operations Manager

Dynamic Hospitality- Loudermilk Conference Center
09.2019 - 07.2020

Bachelor of Science - Nutrition & Hospitality Management

Alabama A & M University

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Patrill Johnson