PATRINA REED
San Marcos
Summary
Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with a proactive approach to problem-solving and organizational excellence.
Overview
27
27
years of professional experience
Work History
Director of Operations
Women of Promise Resource Center
08.2021 - 10.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities following the nonprofit / business objectives.
- Identified cost reduction and process improvement opportunities, implementing changes that resulted in significant savings.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Administrative Manager/Property Manager
Abundant Life Residential Care Homes
08.2010 - 06.2021
- Established and maintained systems that safely met residents' needs and day-to-day operations of property and groups homes run smoothly and efficiently
- Developed a system of staff and resident communication that ensured proper implementation of treatment plans, maintenance of clean property and comprehensive resident care in a professional manner
- Consistently complied with applicable laws and regulations and ensured facility adhered to California regulations
- Developed and achieved financial and growth goals, ensuring vacancies turn time are met according with company policy.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Associate Pharmacy Support II
Prescription Solutions
12.2003 - 05.2010
- Responsible for researching and resolving customer complaints
- Participate in a cross function meeting with managers and executive-level staff, to develop strategic quality improvement objectives
- Worked well in a team setting, providing support and guidance.
- Compiled weekly customer service reports and tabulate results vs targeted objectives
- Mentor associate pharmacy support 1 employees working well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Store Manager
Family Christian Stores
09.1997 - 03.2003
- Managed the inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed expansion/growth strategies for the store while maintaining strong communication with the corporate office
- Ensured that the store met or exceeded its sales, net income, and profit objectives while minimizing or maintaining costs
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Master of Arts - Apostolic Leadership And Applied Ministry
Wagner University
Rancho Cucamonga, CA04-2023
Certificate of Accounting & Book Keeping -
Mira Costa College
01.1996
High School Diploma -
Oceanside High School
01.1993
Skills
- Administration/ Property management
- Vendor/staff / community relations
- Inventory control / Recordkeeping and reporting
- Budget / Accounting procedures
- Conflict resolution / Critical thinking
- Customer service management
Timeline
Director of Operations
Women of Promise Resource Center
08.2021 - 10.2024
Administrative Manager/Property Manager
Abundant Life Residential Care Homes
08.2010 - 06.2021
Associate Pharmacy Support II
Prescription Solutions
12.2003 - 05.2010
Store Manager
Family Christian Stores
09.1997 - 03.2003
Certificate of Accounting & Book Keeping -
Mira Costa College
Master of Arts - Apostolic Leadership And Applied Ministry
Wagner University
High School Diploma -
Oceanside High School
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