Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Software
References
Timeline
Generic

Patrina Robinson

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Grocery Store Cashier

06.2021 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
  • Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
  • Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
  • Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
  • Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
  • Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
  • Improved sales performance by upselling store products during checkout interactions with customers.
  • Maintained knowledge of current sales promotions, policies regarding payment, and security practices to provide accurate information to customers.
  • Contributed to loss prevention efforts by identifying potential theft situations and reporting suspicious activity to management promptly.
  • Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
  • Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
  • Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.

Intern

Wilbur B Bell Park
09.2022 - 06.2023
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Education

High School Diploma -

Robert Morgan Educational Center
Miami, FL
06.2023

Skills

  • Workplace Safety
  • Conflict Resolution
  • Problem Solving Abilities
  • Computer Literacy
  • Cleanliness and Organization
  • Effective Communication
  • Adaptability and Flexibility
  • Team Collaboration
  • Store Policies Familiarity
  • Multitasking Capabilities
  • Patience and Empathy
  • Inventory Management
  • Reliability and Punctuality

Certification

Certified Nursing Assistant (August 2022)

CPR Certification- BLS


Affiliations

  • Traveling
  • Spending time with family
  • Baking
  • Crafting

Software

Fluent in Microsoft applications

References

References available upon request.

Timeline

Intern

Wilbur B Bell Park
09.2022 - 06.2023

Grocery Store Cashier

06.2021 - Current

High School Diploma -

Robert Morgan Educational Center

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Patrina Robinson