Fluent in Microsoft applications
Patrina Robinson
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Store Cashier
13401 S Dixie Hwy, Pinecrest, FL 33156
06.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
- Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Improved sales performance by upselling store products during checkout interactions with customers.
- Maintained knowledge of current sales promotions, policies regarding payment, and security practices to provide accurate information to customers.
- Contributed to loss prevention efforts by identifying potential theft situations and reporting suspicious activity to management promptly.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.
Intern
Wilbur B Bell Park
10301 SW 170th Ter, Miami, FL 33157
09.2022 - 06.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School Diploma -
Robert Morgan Educational Center
Miami, FL06.2023
Skills
- Workplace Safety
- Conflict Resolution
- Problem Solving Abilities
- Computer Literacy
- Cleanliness and Organization
- Effective Communication
- Adaptability and Flexibility
- Team Collaboration
- Store Policies Familiarity
- Multitasking Capabilities
- Patience and Empathy
- Inventory Management
- Reliability and Punctuality
Certification
Certified Nursing Assistant (August 2022)
CPR Certification- BLS
Affiliations
- Traveling
- Spending time with family
- Baking
- Crafting
Software
References
References available upon request.
Timeline
Intern
Wilbur B Bell Park
09.2022 - 06.2023
Grocery Store Cashier
06.2021 - Current
High School Diploma -
Robert Morgan Educational Center