Patrina Stitts
Norfolk,VA
Summary
Proficient and caring nursing team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
18
18
years of professional experience
Work History
LPN Sleep Coordinator
Sentara Medical Group
816 Independence Blvd Ste#H
11.2019 - Current
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Coordinated patient CPAP/BiPAP/ASV treatment orders to local DME providers.
- Managed various general office duties such as answering telephone lines.
- Completing prior authorization forms for sleep medicine for patients & coordinate peer-to-peer reviews for providers.
LPN
Sentara Medical Group
816 Independence Blvd Ste#H
03.2013 - 11.2019
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Processed & faxed all needed documents to DME providers for PAP orders/adjustments.
LPN
Sentara Medical Group
844 Kempsville Road
07.2011 - 03.2013
- Assisted with scheduling outside testing for pulmonary diseases and lung issues
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications and provided patient education on health care issues and prescribed medications.
Medical Secretary
Sentara Medical Group
850 Kempsville Road
06.2005 - 07.2011
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Prepared and processed patient referrals and transfer requests.
- Supported office staff and operational requirements with administrative tasks.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Diploma - LPN
Centura College
Norfolk, VA02.2009
Diploma - Medical Office Specialist
Medical Careers Institute
Virginia Beach, VA06.2005
GED -
Adult Learning Center
Norfolk, VA08.1986
Skills
- Educating Patients
- Documenting Incidents
- Patient Medical Histories
- Update Electronic Charts
- Adaptable and Flexible
- Procedure Explanation
- Pneumonia Vaccinations
- Medical Paperwork Processing
- Task Delegation
- Equipment Assembly
- Call Answering and Assistance
- Transcribing Orders
Timeline
LPN Sleep Coordinator
Sentara Medical Group
11.2019 - Current
LPN
Sentara Medical Group
03.2013 - 11.2019
LPN
Sentara Medical Group
07.2011 - 03.2013
Medical Secretary
Sentara Medical Group
06.2005 - 07.2011
Diploma - LPN
Centura College
Diploma - Medical Office Specialist
Medical Careers Institute
GED -
Adult Learning Center