Summary
Overview
Work History
Education
Skills
Timeline
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Patrina Sykes

Patrina Sykes

Pensacola,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Account Solution Specialist

Credit Acceptance
Southfield, MI
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Moving Consultant

Gilmore
02.2005 - Current
  • Collect monies from past due accounts.
  • Mail out letters to delinquent accounts.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set up appointments with potential and current customers to promote new products and services.
  • Prepared pricing agreements and contracts to close sales.
  • Used consultative sales approach to understand and meet customer needs.

Office Assistant

AAdvantage NorthAmerican
04.1998 - 01.2005
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collect monies from past due accounts.
  • Mail out letters for delinquent accounts.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Booker T Washington High School
Pensacola, FL
05.1992

Skills

  • Customer Satisfaction
  • Site Visits
  • Weight Calculations
  • Residential Moving
  • Service Estimates
  • Commercial Moving
  • Cost Estimating
  • Negotiate Contracts
  • Schedule Appointments

Timeline

Account Solution Specialist

Credit Acceptance
09.2023 - Current

Moving Consultant

Gilmore
02.2005 - Current

Office Assistant

AAdvantage NorthAmerican
04.1998 - 01.2005

High School Diploma -

Booker T Washington High School

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Patrina Sykes