Pharmacy and billing professional with a strong work ethic and proven adaptability. Exceptional interpersonal skills enhance collaboration and independent work capabilities. Quickly masters new skills to address evolving challenges effectively.
Overview
25
25
years of professional experience
Work History
Medical Biller
Shaw Family Medical
11.2021 - Current
Collaborated with six medical clinics to manage billing and coding using Kareo EHR system.
Adhered to ICD-10, CPT-4, HCPCS, and DRG standards for accurate insurance billing.
Processed prior authorizations and managed medical records requests efficiently.
Demonstrated proficiency in outpatient and physician care coding disciplines.
Utilized medical terminology and pharmacology knowledge for precise initial coding.
Prepared labels, filed documents, and maintained billing records with attention to detail.
Enhanced department efficiency through automation, data entry, and reporting practices.
Pharmacy Tech. Compounding Supervisor
RX Compound Pros
Dallas
11.2024 - 02.2025
Supervised and trained pharmacy technicians in sterile intravenous medication preparation, ensuring compliance with safety protocols.
Oversaw daily retail store operations, assisting customers with product selection and payment processing.
Implemented quality control measures, conducting regular audits to maintain a sterile environment.
Managed inventory of sterile compounding supplies and hazardous materials, ensuring proper storage practices.
Collaborated with pharmacists to develop and update sterile compounding protocols.
Resolved issues related to sterile IV preparation, focusing on workflow efficiency and staff performance.
Provided ongoing education and training to pharmacy staff on compounding techniques and safety procedures.
Lead Pharmacy Advisor
Texas Tech University
Dallas
11.2022 - 11.2024
Delivered courses on sterile compounding, gowning techniques, and billing via Flywire software.
Developed and implemented online curricula across diverse pharmacy subjects.
Managed student and externship schedules to enhance educational outcomes.
Supervised senior and academic advisors while ensuring compliance in clinical trials.
Maintained accurate record-keeping per federal, state, and institutional regulations.
Optimized inventory levels through strategic medication ordering to reduce waste.
Trained future pharmacists in medication dispensing procedures and inventory management.
Utilized pharmacy software for efficient prescription processing and patient profile management.
Senior Pharmacy Technician
Texas US Oncology
Dallas
04.2022 - 11.2022
Prepared medications under pharmacist supervision, ensuring adherence to safety protocols.
Guided lower-level Pharmacy Technicians in accurate chemotherapy compounding processes.
Calculated dosage volumes, converting between metric and apothecary systems.
Ensured compliance through systematic verification by registered nurses or pharmacists.
Maintained comprehensive documentation for medications, including lot numbers and quality assurance activities.
Executed inventory control with weekly assessments and removal of expired drugs.
Ordered drugs and supplies daily while verifying accuracy of lot numbers.
Verified patient information and secured physician authorization for insurance approval.
Pharmacy Tech
UT Southwestern
Dallas
09.2020 - 11.2021
Coordinated daily workflow in assigned area while providing leadership to pharmacy technicians.
Performed extemporaneous compounding of medications to meet patient needs.
Repackaged bulk medications into unit doses per departmental policies.
Entered charges and credits, restocked returns, and maintained accurate inventory records.
Audited controlled substances and ensured compliance with state and federal regulations.
Identified discrepancies in records, implementing corrective actions as necessary.
Conducted inspections of medication areas, removing expired medications and documenting findings.
Mixed IV chemotherapy per patient specifications, ensuring safe delivery with appropriate protection.
Lab
Antech Diagnostics
Southaven
10.2018 - 11.2019
Performed sample analysis in aseptic environment, including biopsies, urine, serum, and fecal samples.
Executed standard operating procedures to ensure accuracy in results.
Conducted quality control assessments within laboratory to uphold efficiency and safety standards.
Maintained highest levels of hygiene and safety while processing samples.
Pharmacy Retail
Fred’s Pharm
Cleveland
06.2017 - 05.2018
Assisted pharmacist with drug order processing, pricing, and inventory management.
Completed necessary paperwork for prescription filling and insurance billing.
Entered prescription data accurately into system to ensure compliance.
Filled prescriptions efficiently while maintaining quality standards.
Instructor
National College
06.2016 - 10.2016
Taught Pharmacology, Pharmacy Practice, IV mixing, first aid, retail, advance dosing, and calculations to all students working towards finishing their Pharmacy Technician Program.
Coordinated schedules for students to go out on externship and mandated different projects with students using a variety of software along with direct experience.
Billing Manager
Shaw Family Medical
Shaw
06.2012 - 10.2014
Oversaw patient assistant program to enhance support for startups and patients.
Established computer systems for billing using Care 360 Practice Management.
Processed contracts for acceptance of all local insurance providers.
Managed paperwork for patients’ medication requests efficiently.
Administered medications to patients upon arrival at the clinic.
Billed patients for visits, prior authorizations, and referrals promptly.
Ordered and stocked medications, maintaining inventory on a monthly basis.
Pharmacy Technician
Accredo Pharmacy
Memphis
04.2012 - 06.2013
Accurately input prescriptions into Script Med and documented verbal doctor orders.
Faxed and mailed prescriptions while updating patient profiles to reflect allergies.
Completed prior authorizations for medications excluded by insurance policies.
Coordinated scheduling of prescription deliveries to doctor offices and patient residences.
Identified and recorded issues impacting team performance and productivity.
Managed incoming faxes, ensuring organized records of prescriptions are maintained.
Lead Pharmacy Technician /Quality
Pharmedium
Memphis
06.2008 - 02.2010
Contributed to startup operations by developing SOPs and training staff on cleaning procedures and medication mixing in cleanroom.
Executed validations, including air, gloving, and surface sampling to ensure sterile environment.
Trained technicians on media fill processes and gowning qualifications with glove sampling assessments.
Prepared sterile intravenous admixture compounds using aseptic techniques in cleanroom for IV bags and chemotherapy preparations.
Inspected and verified production components; conducted air and surface sample testing; supported QC team through incubation and colony counting.
Performed component preparation, sanitization, and environmental monitoring testing in ISO 5 environment following GMP guidelines.
Med/Pharm
Desoto County Health Department
Memphis
10.2006 - 11.2008
Organized and stored laboratory specimens, ensuring compliance with regulatory standards.
Prepared tissue and fluid samples for analysis to facilitate accurate diagnostics.
Ordered medications, maintained inventory, and ensured timely restocking for clinic operations.
Oversaw all laboratory functions to streamline workflow and enhance efficiency.
Operated automated equipment according to established policies and procedures.
Completed billing processes for clinic and pharmacy, ensuring accuracy and timeliness.
IV Pharmacy Tech
Military Army Hospital
Wurzburg
09.2002 - 04.2005
Maintained adequate inventory of injectable medications and supplies.
Monitored and cleaned IV Clean Room, Ante Room, IV Stock Area, workstations, and medication refrigerators/freezers.
Tracked IV pump information on pump log and monitored preventative maintenance dates.
Input patient prescription and insurance data into computer systems; faxed and copied medication forms.
Filled prescriptions accurately and mixed IV solutions, including chemotherapy preparations.
Pharmacy Technician
Baxter Healthcare Pharmaceutical
Cleveland
11.1999 - 10.2001
Executed aseptic techniques and clean room procedures in compliance with GMP standards.
Mixed medications including midazolam into IV bags, syringes, and cassettes.
Cleaned workstations with vesphene and bleach at start and end of shifts.
Batched antigens and excipients according to regulatory filings and local protocols.
Utilized stainless steel equipment for all batching processes, ensuring cleanliness and safety.
Maintained and revised departmental GMP documentation as required.
Led operations to ensure adherence to Batch Records and SOPs.
Supported startup of company by implementing operational best practices.
Business Owner and Insurance Agent at Megan Shaw, Inc/American Family InsuranceBusiness Owner and Insurance Agent at Megan Shaw, Inc/American Family Insurance