PATRINA ZAVOCKI
BROOKLYN,NY
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Memorial Sloan Kettering Hospital
Manhattan, NY
04.2022 - Current
- Monitor vital signs and report changes to nursing staff, ensuring timely medical interventions when necessary
- Assist nurses with essential tasks, streamline workflow, and increase efficiency in the healthcare setting
- Enhanced patient satisfaction by providing compassionate, attentive care
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery
Case Manager
Help USA
Manhattan, NY
04.2021 - 04.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions
- Monitored ongoing cases closely, adjusting case management strategies as needed, based on evolving circumstances or new information
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs
Administration
U.S. Department of State
Washington, DC
02.2017 - 02.2020
- Supervise and support the establishment of the Travel and Shipping department
- Meet with team members for weekly meetings
- SME for the CVRM (Customer Relationship Management) tool for the GSO section, maintain contacts
- Assist A/GSO in organizing the section's daily workflow
- Compile performance statistics using various graphical and analytical charts, and maintain weekly status updates as required
Education
Master of Science - Criminal Justice
California Coast University
Santa Ana, CA02.2025
Diploma - Teaching English As A Second Language
World TESOL Academy
United Kingdom02.2025
Bachelor of Science - Criminal Justice
Penn Foster College
Scottsdale, AZ06.2018
Associate of Arts - Business Management
Penn Foster Career School
Scranton, PA05.2016
Skills
- Interpersonal Communication Skills
- Team Leadership
- Analytical Problem Solving
- Focused Listening Ability
- Demonstrated Adaptability
- Effective Team Collaboration
References
References available upon request.
Hobbies and Interests
- TRAVEL
- READING
- BIKING
- COOKING
Volunteer Experience
- Member, CLINICAL NURSING COMMITTEE BOARD, 2025
- Panel Member, FULBRIGHT SCHOLARSHIP TO U.S., Islamabad, Pakistan, 09/2019
- Panel Member, KENNEDY-LUGAR YOUTH EXCHANGE & STUDY (YES) PROGRAM, 11/2019
- Volunteer, CHARITY WORK, MOZAMBIQUE, SOUTH AFRICA, 2018
- Member, UNITED KINGDOM CHARITY WOMEN'S CLUB, Port Of Spain, Trinidad, 2010 - 2015
Languages
- German, Limited
- English, Native/ Bilingual
Timeline
Patient Care Technician
Memorial Sloan Kettering Hospital
04.2022 - Current
Case Manager
Help USA
04.2021 - 04.2022
Administration
U.S. Department of State
02.2017 - 02.2020
Master of Science - Criminal Justice
California Coast University
Diploma - Teaching English As A Second Language
World TESOL Academy
Bachelor of Science - Criminal Justice
Penn Foster College
Associate of Arts - Business Management
Penn Foster Career School
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