Patrisha Hamilton
Summerville,SC
Summary
Highly motivated and enthusiastic Administrative Professional with more than 5-years' experience in challenging environments which include: customer service, administrative assistant, HR Coordinator, sales,support and various aspects of business operations. Exceptional computer skills including but not limited to: Microsoft Windows 365 (MS Office, Word and Excel et.) and Internet Explorer. Recognized strengths in taking the initiative, problem-solving and accustomed to deadlines in high-pressure environments. Exceptionally fast learner, strong team player, offering expertise in streamlining HR operations, strong technical and interpersonal skills. Excellent reputation for resolving problems and improving employee and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Realtor
Carolina One Real Estate Services
Summerville, SC
12.2024 - Current
- Guided clients through residential property transactions, ensuring informed decision-making.
- Prepared detailed property listings and marketing materials to showcase homes effectively.
- Conducted market analyses to establish competitive property values.
- Facilitated open houses and showings, enhancing buyer engagement.
- Collaborated with mortgage lenders to optimize financing processes.
- Cultivated strong client relationships, resulting in referrals and repeat business.
Home Health Aide
Lucky Dove Home Health Care
Mt.Pleasant, South Carolina
11.2023 - 03.2025
- Collected vital signs, including blood pressure, pulse, and temperature readings.
- Minimized safety hazards by arranging living spaces according to patient needs.
- Supported home-bound individuals with personal hygiene and care to uphold health and dignity.
- Maintained clean and inviting environments through regular cleaning and laundry assistance.
- Enhanced client well-being with social, mental, and physical support initiatives.
- Documented care provided, submitting notes and updates to supervisor for review.
Human Resources Coordinator
Charleston Water System
Charleston, SC
02.2022 - 10.2023
- Administered healthcare plan enrollments, terminations and changes to coordinate employee benefit programs.
- Created employee profiles and maintained training records in learning management system.
- Aided employees with HR, benefit and payroll-related queries liaising with various internal and external resources as needed.
- Facilitated employee training programs and tracked participation for compliance purposes.
- Collaborated with management on strategies for improving workplace culture and employee satisfaction levels.
- Assisted with onboarding new employees through orientation sessions and providing necessary paperwork.
- Processed employment background checks, E-verify documentation and updates to applicant tracking system for employee onboarding.
- Responded to employee inquiries regarding payroll, benefits, or other HR-related matters in timely manner.
- Provided administrative support to human resources director and other HR team members.
Owner
Fresh Stop Seafood Market
Hollywood, SC
04.2020 - 06.2021
- Controlled day-to-day operations, including setting schedules and managing employees.
- Oversaw day-to-day activities to facilitate business operations.
- Delivered consistent service to develop customer base.
- Handled administrative requirements involving records management, legal compliance and tax submissions.
- Boosted sales through successful advertising campaigns.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Customer Service Representative
Verizon Wireless
North Charleston, South Carolina
09.2016 - 08.2020
- Delivered fast and friendly service to handle questions and service complaints.
- Managed customer calls efficiently in fast-paced call center environment.
- Built trusting relationship with customers to better understand needs.
- Documented, researched and resolved customer service issues.
- Answered inbound calls to handle various concerns, set appointments and close sales.
- Managed difficult customer situations with professionalism and empathy.
- Set up customer accounts in system and updated details to reflect current information.
- Navigated multiple computer systems and utilized search tools to find information.
Education
Bachelor of Arts (B.A.) - Mass communications
Benedict College
Columbia, SC05.2015
Skills
- Data collection and entry
- Conflict resolution
- Process improvement
- Administrative support
- Oral and written communication
- Self-starter
- Leadership
Timeline
Realtor
Carolina One Real Estate Services
12.2024 - Current
Home Health Aide
Lucky Dove Home Health Care
11.2023 - 03.2025
Human Resources Coordinator
Charleston Water System
02.2022 - 10.2023
Owner
Fresh Stop Seafood Market
04.2020 - 06.2021
Customer Service Representative
Verizon Wireless
09.2016 - 08.2020
Bachelor of Arts (B.A.) - Mass communications
Benedict College