Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Authorized to work in the US for any employer
Overview
20
20
years of professional experience
Work History
Manager
Clothes Mentor
2714 Wilma Rudolph Blvd, Clarksville, TN
01.2019 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Outside Sales Associate/ Digital Account Manager
American Marketing and Publishing
Clarksville, TN
03.2017 - 04.2018
Point of contact for client's digital online presence.
Enhanced online visual effectiveness for clients through tailored digital strategies.
Monitored emerging digital technology trends to implement innovative strategies.
Medical Supply Sales Representative \\ Branch Manager
Medical Supply Store Schug
Karlsplatz 10, 92676 Eschenbach, Germany
10.2011 - 03.2016
Ensured tailored care for each patient and their families. Supporting patients well-being during and after breast cancer care.
Consulted, analyzed, and Fitted mastectomy bras, swimwear, breast forms, custom shoe inserts, compression garments and braces.
Organized events focusing on post-cancer care, vein therapy, and scar treatment.
Formulated expense projections, liaised with health insurance providers and increased sales through effective apprentice training.
Directed operations for staff of 45.
Awarded certifications as a medical supply consultant
Earned certificates in rehabilitation supplies, colostomy care, and incontinence management.
Supervisor: Mr. Hans Juergen Kurz09645-91760
Okay to contact this Supervisor: Yes
Sales Representative
Medical Supply Store Ank
Königstrasse 129, 67655 Kaiserslautern Germany
07.2007 - 10.2010
Conducted precise measurements for fitting compression garments and braces.
Managed acquisition of orthotic equipment including braces and compression garments.
Regularly collaborated with healthcare facilities including hospitals, hospices, nursing homes, and retirement centers.
Granted official certification by orthopedic academy for expertise in brace technology.
Earned certifications in both breast prosthetics and compression garments for medical use.
Supervisor: Mrs. Christiane Ank0631-201033
Okay to contact this Supervisor: Yes
Apprentice for Medical Supply Associate
Medical Supply Store Medob-Friedberg (Hessen)
Pfingstweide 11, 61169 Friedberg Germany
09.2004 - 06.2007
Delivered tailored patient care.
Utilized expertise on digital foot pressure measurements.
Calculated cost estimates and communicated with health insurance funds
Managed procurement of products and configured range selections.
Delivered and advised customers on rehabilitation equipment
Apprenticeship in clinics, hospital, rehab centers, nursing- and retirement homes
Earned certifications in compression garment applications within lymphology and phlebology.
Supervisor: Mr. Hans-Juergen Hilla0631-161740
Okay to contact this Supervisor: Yes
Education
Vocational - Medical Business
Vocational Training - Bad Nauheim
Friedberg, Germany
01.2007
Business - Business
Kaufmaennische Schule Des Wetteraukreises
Bad Nauheim, Germany
01.2007
Trade and Business - Business
Höhere Handels Schule
Büdingen, Germany
01.2004
Diploma -
Limesschule Gesamtschule Altenstadt
Bad Nauheim, Germany
01.2003
Skills
SALES, CUSTOMER SERVICE, MARKETING, COST CONTROLS, and RECEPTIONIST (10 years)
Fluent in: English, German, and Polish
Hospice Care
Digital Marketing, CRM Software, Search Engine Optimization (SEO)
Account Management, Business Development
Customer Relationship and Project Management
Market Research, Salesforce, Event Planning
Phlebology
Languages
English
Native or Bilingual
German
Native or Bilingual
Polish
Native or Bilingual
Additional Information
Core Competencies
Strategic and Tactical Planning
Budgeting & Cost Controls
Sales and Marketing
Relationship Management
Customer Service
Digital Industry software acriba
Measurement system bauerfeind bodytronic600
Digital foot pressure measurement system medilogic
Timeline
Manager
Clothes Mentor
01.2019 - Current
Outside Sales Associate/ Digital Account Manager
American Marketing and Publishing
03.2017 - 04.2018
Medical Supply Sales Representative \\ Branch Manager