Patrizia Merlucci

Resolved internet connectivity and general software and hardware issues.

• Maintained accounts receivable documentation electronically and on paper
• Handled cash and deposits using the proper accounting procedures and documentation
• Processed payroll, electronic deposits and employee pay adjustments
• Reconciled all bank and credit card accounts
• Processed journal entries, online transfers and payments
• Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls
• Managed payroll and time and attendance systems
• Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies
• Responded to employee inquiries regarding payroll and timekeeping
• Processed rehires, transfers, terminations, garnishments and withholdings
• Monitored daily banking transactions
• Monitored vacation accrual
• Processed terminations
• Prepared and maintained support documentation

• Assisted preparation of food plates, overseeing quality, and appearance.
• Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
• Trained new expeditors and food runners according to company policies and standards.
• Ensured proper food handling practices were followed, maintaining strict adherence to company guidelines and local health codes.

• Carefully prepared weekly payroll to keep up with projected revenue for the week
• Regularly updated computer systems with new pricing and daily food specials
• Managed accounts payable, accounts receivable and payroll
• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
• Developed and maintained exceptional customer service standards
• Ensured proper cleanliness was maintained in all areas of the bar and front of house
• Efficiently resolved problems or concerns to the satisfaction of all involved parties
• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
• Scheduled and directed staff in daily work assignments to maximize productivity

• Verified and recorded the count and condition of cargo received
• Processed an average of 300 invoices per month for a large-scale organization
• Calculated figures such as discounts, percentage allocations and credits
• Coordinated approval processes of all accounts payable invoices
• Rectified escalated accounts payable issues from employees and vendors
• Processed bank reconciliations and financial reports to verify practice of proper due diligence
• Handled cash and deposits using the proper accounting procedures and documentation
• Processed payroll, electronic deposits and employee pay adjustments
• Maintained accounts receivable documentation electronically and on paper
• Coordinated with freight forwarders to expedite international shipments
• Established transportation cost standards and economical shipping practices
• Conducted research on logistics operations, including literature reviews, interviews and site visits
• Communicated with floor managers to determine merchandise placement
• Inspected product load for accuracy and safely transported it around the warehouse
• Established transportation cost standards and economical shipping practices
• Conducted monthly, quarterly and yearly inventories of warehouse stock
• Received incoming shipments and reviewed contents against purchase order for accuracy
• Entered data into Madis to load and manipulate data and to produce reports

• Assisted guests with making menu choices in an informative and helpful fashion
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner
• Appropriately suggested additional items to customers to increase restaurant sales
• Answered questions about menu selections and made recommendations when requested
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
• Regularly checked on guests to ensure satisfaction with each food course and beverages
• Managed closing duties, including restocking items and reconciliation of the cash drawer