Patrycja Panek
Human Resources Agency New Britain
New Britain
1
Certification
7
years of professional experience
Professional and compassionate social services professional, dedicated to improving the well-being of families through effective intervention and support. Adept in building strong relationships with clients and collaborating with multidisciplinary teams to achieve impactful outcomes. Recognized for adaptability and reliability in dynamic environments, showcasing skills in crisis management and resource coordination.
Work History
Family Services Worker
3 Years- Managed the caseload of 56-72 families per year.
- Provided crisis intervention and emotional support.
- Conducted assessments to identify family needs and develop tailored strategies.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of family services.
- Ensured child safety through thorough home visits, assessments, and coordination with relevant service providers.
- Maintained accurate case records for efficient decision-making processes and legal compliance requirements.
- Assisted families in navigating the social services system, including applying for benefits and accessing resources.
- Establish positive and continuous relationships with families and develop strength-based assessments that describe their goals, strengths, resources, and support network.
- Serve families from different cultures using a culturally competent and flexible approach.
- Function as a mandated reporter on behalf of children.
Barista
4 Years 2 Months- Assisted in training new baristas on beverage preparation and operational procedures.
- Collaborated with team members to streamline workflows during peak hours for improved efficiency.
- Developed strong relationships with regular customers.
- Prepared high-quality beverages following standardized recipes and customer preferences.
HRA VITA Internship
3 Months- Provide free income tax preparation for low to moderate-income individuals.
- Worked well in a team environment, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Earned IRS VITA certification after completing 2 weeks of IRS training.
- Analyzed and recorded files’ documentation.
- Filed tax returns in compliance with strict standards.
Education
Bachelor of Arts - Psychology
- Extracurricular Activities: The National Society of Collegiate Scholars
High School Diploma
- Completed AP course in English and History.
- Yearbook Club Member
- ECMC Scholarship Recipient
Skills
Professional boundaries
Child welfare laws
Community resources
Substance abuse awareness
Multicultural competence
Family dynamics
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking Abilities
Organizational skills
Active listening
Adaptability and flexibility
Relationship building
Certification
- Adult Mental Health First Aid certified (2020)
- CPR First Aid (2023-2026)
- Covid-19 Contact Tracing Certified (2020)
Languages
Polish
English
Interests
Hiking
Reading
Enjoy experimenting with different ingredients and flavors in the kitchen.
Timeline
Family Services Worker
Human Resources Agency New Britain
07.2023 - CurrentRead More
Barista
Starbucks
08.2019 - 10.2023Read More
HRA VITA Internship
Human Resources Agency New Britain
01.2019 - 04.2019Read More
University of Connecticut
Bachelor of Arts from Psychology
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New Britain High School
High School Diploma
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