Sharon Chambers
Fayetteville,NC
Summary
Driven Area Sales Manager with 26+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
10
10
years of professional experience
Work History
Area Sales Supervisor
Quality Oil Company
06.2021 - Current
- Increased sales revenue by implementing effective strategies and building strong client relationships.
- Developed comprehensive sales plans for the region, resulting in consistent growth and increased market share.
- Mentored and coached a team of sales representatives to improve their selling skills and achieve individual targets.
- Managed budgets, inventory, and supply chains to optimize resource allocation and minimize costs for the area.
- Conducted regular performance reviews for team members, providing constructive feedback and actionable goals for improvement.
- Organized training sessions for staff on product knowledge and sales techniques to enhance overall team performance.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term relationships.
- Monitored sales data regularly to identify patterns or trends requiring attention or adjustments.
- Enhanced communication within the team through regular meetings focused on progress updates, brainstorming sessions, or problem-solving discussions.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Store Manager
Prime Communications AT&T
09.2018 - 09.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Drive sales for AT&T mobile and entertainment services .
- Made each customer esperance personal and memorable.
- Stayed up to date on new offers and servies provided by AT&T and third party affiliates. Responsible for the proper usage of pos system and being responsible for proper money drop procedures.
- Responsive for team compliance and ensuring my employees are following procedures. Encourage to clear personal and store goals. Motivate my employees daily to reach higher goals together
Store Manager
Tobacco Road House
02.2014 - 05.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- I started with TRO on July 23, 2013 and then was promoted to manager February 1 2014
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Skills
- Sales Presentation
- Competitor Analysis
- Twenty-six years of Management Experience
- Proven Leadership Skills
- Multi-task
- Solution Specialist
- Detail Oriented
- Team Oriented
- Customer Oriented
Timeline
Area Sales Supervisor
Quality Oil Company
06.2021 - Current
Store Manager
Prime Communications AT&T
09.2018 - 09.2020
Store Manager
Tobacco Road House
02.2014 - 05.2019
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