Patsy Kincannon
Mclean,Texas
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
District Clerk
West Texas Gas, Inc.
06.2014 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Senior Cosmetologist
Self
01.2011 - 12.2020
- Initiated and engaged clients in conversations as part of personalized service.
- Managed daily operations of the salon effectively while maintaining a focus on delivering exceptional customer service experiences.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Education
High School Diploma -
Canadian High School
Canadian, TX05.2008
Skills
Customer Service
Verbal and written communication
Organization
Keyboarding skills
File Management
Supply Ordering
Spreadsheet Management
Accounts receivable and payable
Meeting Coordination
Fast Learner
Timeline
District Clerk
West Texas Gas, Inc.
06.2014 - Current
Senior Cosmetologist
Self
01.2011 - 12.2020
High School Diploma -
Canadian High School
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