Patsy Murry
Hampton,USA
Summary
Experienced healthcare professional with a strong dedication to delivering high-quality care and achieving operational excellence. Possessing a diverse skill set that encompasses technical, clerical, and direct patient support, able to make effective contributions in various areas. Exceptional communication skills enable seamless interaction with patients and staff, fostering smooth and efficient interactions in any setting. Proven track record of organizational proficiency, leadership abilities, and a collaborative mindset, well-positioned as the ideal candidate for administrative (Human Resources and Public Health) or clinical roles.
Overview
35
35
years of professional experience
1
1
Certification
Work History
District 4 Case Investigator
Department of Public Health
06.2021 - 03.2025
- Obtain and review patient demographic, location, laboratory, clinical, and other information available in the health department surveillance system: Sendss
- Conduct patient interviews without violating confidentiality Health Insurance Portability and Accountability Act (HIPAA)
- Determine investigation priorities, per department protocol
- Conduct interviews with patients to gather information, including symptom history, source of illness, list of close contacts, vaccine status and activity history while infectious
- Follow-up with healthcare providers to obtain additional medical and socio-demographic information
- Confirm patient receipt of test results and diagnosis of COVID-19
- Initiate prompt communication with patients diagnosed with COVID-19 through text, phone calls, and other communication platforms as necessary
- Comply with policies and procedures provided by the Department of Public Health regarding confidentiality and data security for the handling of sensitive client information and protected health information
- Advise COVID-19 isolation guidance, per district protocol
- Provide patients with instructions for isolation and make appropriate referrals to testing, offer resources and other essential support services
- Assist Epidemiologists with General Notifiable Diseases (GND)
- Priority 1,2 and 3 diseases
- Conduct patient interviews for notifiable diseases other the COVID-19 ( i.e., HIPAA compliant, campylobacteriosis, cryptosporidiosis, salmonellosis, varicella, hepatitis A, B, C and others)
Registered Medical Assistant/ COVID-19 Vaccinator
MAJL Diagnostics Lab/Elite Medical Associates
03.2021 - 06.2021
- Screen medical information
- Administered IM injections for COVID-19
- Document medical information
- Partnered with medical staff to ensure the overall well-being of all patients
- Update COVID-19 vaccine into Georgia Registry of Immunization Transactions and Services (GRITS)
District 4 Contact Tracer/Data Entry
Department of Public Health
08.2020 - 06.2021
- Conduct patient interviews without violating confidentiality (HIPAA)
- Knowledge of medical terms and principles
- Cultural sensitivity and excellent interpersonal skills to build rapport with contacts
- Ability to recognize and refer contacts for crisis counseling
- Data entry for new contacts
- Explain CDC quarantine/isolation guidelines
- Assist school outbreak team
- Data entry of new close contacts in the health department surveillance system: MTX
Medical Assisting Externship (180 hours)
World's Famous Dermatologist
11.2020 - 12.2020
- Preparing patients for examination, document medical information and assisting with procedures
- Maintain exam rooms
- Sterilization
- Allergy testing (Scratch, Genetic, Blood, and Autonomic Nervous System (ANS)
- Collect lab samples
- Performed administrative duties, appointments, filing, and assisting patients with checking out
- Transmit prescriptions and refills
Human Resources Specialist
United States Army Reserve, Fort Gilliam
11.2007 - 07.2009
- Work with the Commander to provide reports and statistics for the accuracy of personnel records
- Provide support for soldiers' careers, including information for promotions and training
- Advises commanders on human resources programs
- Oversees administrative and personnel functions
Security Specialist
United States Air Force Reserve, Dobbins ARB
02.1990 - 06.1999
- Ensure safety on base, with weapons, property, and personnel
- Search vehicles and personnel
- Possess leadership skills and mental toughness
- Extensive combat training
- Expert Marksmanship M-16 rifle
Education
Diploma - Medical Assisting
American Heart Association
06.2022
Master of Science - Industrial and Organizational Psychology
Herzing University
12.2020
Master of Science - Human Resources Management
Capella University
07.2017
Bachelor of Science - undefined
Troy State University
12.1997
Bachelor of Science - undefined
Troy State University
06.1996
Skills
- Detailed report writing
- Effective interview methods
- Honesty and ethical conduct
- Due diligence
Certification
- GPA of 4.0
- Academic Dean's List
- Registered Medical Assistant (RMA) from the American Medical Technologists (AMT)
- Basic Life Support (BLS) Instructor
- First Aid Instructor
- Mandated Reporters: Critical Links in Protecting Children in Georgia
- Johns Hopkins University: COVID-19 Contact Tracing
- Code of Ethics & Conflict of Interest Training
- Pfizer-BioNTech COVID-19 Vaccine: What Healthcare Professionals Need to Know (CDC)
- COVID-19 Vaccine Training: General Overview of Immunization Best Practices for Healthcare (CDC)
- Air Force Training Ribbon
- Expert Marksmanship Ribbon
Affiliations
- American Red Cross
Languages
English
Full Professional
Timeline
District 4 Case Investigator
Department of Public Health
06.2021 - 03.2025
Registered Medical Assistant/ COVID-19 Vaccinator
MAJL Diagnostics Lab/Elite Medical Associates
03.2021 - 06.2021
Medical Assisting Externship (180 hours)
World's Famous Dermatologist
11.2020 - 12.2020
District 4 Contact Tracer/Data Entry
Department of Public Health
08.2020 - 06.2021
Human Resources Specialist
United States Army Reserve, Fort Gilliam
11.2007 - 07.2009
Security Specialist
United States Air Force Reserve, Dobbins ARB
02.1990 - 06.1999
Master of Science - Industrial and Organizational Psychology
Herzing University
Master of Science - Human Resources Management
Capella University
Bachelor of Science - undefined
Troy State University
Bachelor of Science - undefined
Troy State University
Diploma - Medical Assisting
American Heart Association
Similar Profiles
LaTonya AdamsLaTonya Adams
Infection Prevention and Control Nurse at Department of Public HealthInfection Prevention and Control Nurse at Department of Public Health
Wanda Denise FrenchWanda Denise French
Customer Service 2 at Department of Public HealthCustomer Service 2 at Department of Public Health
Justin CorleyJustin Corley
Warehouse Clerk at Department of Public HealthWarehouse Clerk at Department of Public Health