Patsy Nelson
Lebanon
Summary
Dynamic House Manager and caregiver with a proven track record at Elizabeth's Country Manor, excelling in calendar management and employee scheduling. Enhanced household efficiency through exceptional organization and crisis intervention, while fostering strong relationships with staff and family members. Committed to maintaining safety and delivering compassionate care, ensuring a secure environment for all.
Overview
2021
2021
years of professional experience
Work History
House Manger/caregiver
Elizabeths Country Manor
02.2009 - 04.2020
- Coordinated daily household operations, ensuring efficiency and smooth functioning of all activities.
- Developed and maintained schedules for household staff, optimizing workflow and resource allocation.
- Oversaw budgeting and expense tracking, implementing cost-saving measures without compromising service quality.
- Managed vendor relationships, negotiating contracts to secure favorable terms and reliable service delivery.
- Implemented organizational systems for inventory management, enhancing accessibility and reducing waste.
- Facilitated communication between family members and staff, ensuring alignment on priorities and expectations.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Assisted residents with daily hygiene and living tasks.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
Caregiver
Sandell Care Homes
06.1997 - 12.2007
- Provided compassionate support to individuals with diverse needs, enhancing their daily living experiences.
- Assisted in creating and implementing personalized care plans, ensuring alignment with patients' goals.
- Monitored patient conditions and reported changes to healthcare professionals for timely interventions.
- Trained and mentored new caregivers on best practices in patient care and safety protocols.
- Implemented safety measures that reduced incidents and promoted a secure environment for patients and staff.
- Advocated for patient needs by effectively communicating concerns to family members and healthcare providers.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Cna
Carlson Care Homes
05.1989 - 06.1994
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reported changes to healthcare team for prompt intervention.
- Maintained cleanliness and sanitation of patient areas, adhering to safety protocols.
- Documented patient care activities accurately in electronic health record systems.
- Provided emotional support and companionship to enhance patient well-being.
- Participated in training sessions to improve skills and stay current with best practices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
Caregiver
Fairview State Hospital
1988 - 1989
- Assisted clients with daily living activities, promoting independence and dignity.
- Learned to implement individualized care plans tailored to client needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained cleanliness and organization of living spaces for safety and comfort.
- Monitored client health, reporting changes to healthcare professionals promptly.
- Collaborated with families to ensure consistent communication regarding care needs.
- Adapted quickly to varying client requirements, demonstrating flexibility in caregiving approach.
- Developed strong relationships with clients, fostering trust and open communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Education
GED -
Pcc
Portland, ORSkills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Crisis intervention
- Employee scheduling
- Safety management
- Staff training
Timeline
House Manger/caregiver
Elizabeths Country Manor
02.2009 - 04.2020
Caregiver
Sandell Care Homes
06.1997 - 12.2007
Cna
Carlson Care Homes
05.1989 - 06.1994
Caregiver
Fairview State Hospital
1988 - 1989
GED -
Pcc