Patsy Rogers

Well-organized and highly efficient working in a multi-tasking dynamic environment. Superior communication skills in dealing with clients, co-workers, and management. Both verbal and written skills are very strong. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological research methods. Demonstrated experience in analyzing clients credit reports by explaining how scores are calculated, advising on how to improve scores, and/or correct errors with credit reporting agencies in preparation for submitting mortgage loan applications. Demonstrated experience in clients goal setting and creating action plans for path to home ownership. Demonstrated experience in educating clients of their consumer rights as protected by the Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act (FACTA), Fair Credit Billing Act (FCBA), Fair Housing Act and related HUD rules. Demonstrated experience in training, teaching and instruction for individuals and groups as REALTOR facilitator in first-time home buyer, income property investments, and Seniors workshops. Partnered with Sacramento Housing and Redevelopment Agency (SHRA) and Sacramento Self Help Housing (SSHH) in placing homeless or at risk of becoming homeless individuals into affordable housing. Strong organizational and time management attributes in a multi-tasking dynamic environment. Superior interpersonal communication talents (oral and written) to interact with diverse constituents (clients, co-workers, and management). Effective leadership and team building qualities. Demonstrated experience in developing and facilitating training curriculum. Strategic planning talent to formulate and recommend strategies for implementing comprehensive training. Immense understanding and sensitivity when working with the underserved, underrepresented and various populations including different ages, disabilities, ethnicities, cultures, religions, education levels, and economic backgrounds. Knowledgeable and skillful in keyboarding and computer software applications including Zoom, Google Drive, Microsoft Office (Word, Excel, Publisher, Power Point, and Outlook), in PC and Apple operating systems. Experienced Residential Property Manager with background leading daily activities for income-producing real estate. Practiced at identifying and meeting residents' needs. Successful at raising occupancy rates by securing long-term tenants. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• California Association of REALTORS® (CAR) National Association of REALTORS® (NAR) Sacramento Association of REALTORS® (SAR) California Apartment Association® (CAA) St. Paul’s Missionary Baptist Church

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