Patsy Emycel Trejo
San Bernardino
Summary
Patient oriented Medical Assistant with over three years of front and back office administrative experience, able to provide dependable knowledge of office operations and quality bilingual customer service. Aiming to strengthen my abilities to successfully fill the medical assistant role at your company. In addition, frequently acknowledged as hard-working by peers and management staff, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
New Age Gastroenterology
12.2021 - 11.2024
- Obtained and documented patients' medical history/data, complaints, vital statistics, and information such as procedure/pathology/lab results in medical chart facilitating accurate records to be discussed by provider and patient.
- Explained and translated treatment procedures, medications, diets, and physicians' instructions with advice to patients.
- Contacted various medical facilities and insurance departments to schedule patients for tests and procedure admission with transportation if needed.
- Performed general office duties, such as answering telephones in both english and spanish, taking dictation and initiative as well as completing patient information request forms to retrieve past information, diagnostics and/or procedure clearances.
- Delivered administrative support to physician practices aiding in preparing exam room, calling patient for TELEMED scheduled appointment, retrieving patient results per providers request quickly and accurately to discus with patient for quality fast pace healthcare services.
- Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
- Worked interdependently with medical professionals to provide quality and bilingual health care to patients.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
- Transmitted correspondence and medical records by mail, e-mail and fax.
Cashier
The Habit Burger Grill
12.2017 - 01.2020
- Employed technology systems to locate products or place online customer orders.
- Leveraged POS system to perform purchase transactions for team members and customers.
- Enforced store safety and cleanliness standards, reducing hazards.
- Delivered service excellence through all points of contact.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
High School Diploma -
Garey High School
Pomona, CAClinical Medical Assisting -
UEI College
Riverside, CASkills
- Medical Terminology
- Patient Assessments
- Fluent Spanish Speaker/Writer
- Vital Sign Monitoring
- Thrives in a Team Environment
- Google Sheets
- EMR Systems Charting (EHI)
- Blood draws
- EKG Set Up and Monitoring
- OSHA Regulations
- HIPAA and Confidentiality Compliance
- Administering Injections
Certification
- MA - Medical Assistant Certification (UEI)
- CPR and First Aid (Americal Heart Association)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
New Age Gastroenterology
12.2021 - 11.2024
Cashier
The Habit Burger Grill
12.2017 - 01.2020
High School Diploma -
Garey High School
Clinical Medical Assisting -
UEI College