Patsy Tyo
Roseville
Summary
I'm applying for any position hiring, I'm known for having great organizational skills. Gifted at working with all types of customers. I'm a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Murphy USA
Zanesville
01.2024 - 10.2024
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
Store Shift Lead
Murphy USA Gas Station
Zanesville
09.2023 - 01.2024
Cashier
Murphy USA Gas Station
Zanesville
09.2022 - 09.2023
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Packer
Fanatics
09.2018 - 11.2018
Cashier/Deli/Everything
Port 37
01.2018 - 06.2018
Education
Bachelor Degree - Criminal Justice, Religion & Sociology
Muskingum University
01.2017
Skills
Paper work
- Socialize with people
- Team building
- Sales reporting
- Customer service
- Closing oversight
- Running a gas station (opening to closing)
Accomplishments
Getting a bachelor's degree
References
- Keely Warden, Director of Christ Table, Christ Table, 7403191172
- Tammy Devoll, Watching kids, Daycare, 7404080901
Hobbies and Interests
- Criminal Justice
- Animals
- People
- Helping Others
Cover Letter
Dear Hiring Manager, I'm applying for any place you are hiring, I love helping others and enjoying talking and answering questions. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely, Patsy Tyo
Activities
- Bowling Team
- Delta Gamma Theta
Timeline
Assistant Manager
Murphy USA
01.2024 - 10.2024
Store Shift Lead
Murphy USA Gas Station
09.2023 - 01.2024
Cashier
Murphy USA Gas Station
09.2022 - 09.2023
Packer
Fanatics
09.2018 - 11.2018
Cashier/Deli/Everything
Port 37
01.2018 - 06.2018
Bachelor Degree - Criminal Justice, Religion & Sociology
Muskingum University