Microsoft Office Specialist
Patsy D'Lese Fontenot
Sales Associate, Caregiver, Housekeeper
Cedar Park,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Home Health Caregiver
Private Residence
Austin, Texas
07.2022 - Current
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Administered medication as directed by physician.
- Assisted 2 patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Buddy Trainer/Sales Associate
Goodwill Boutique
Austin, TX
01.2022 - 05.2022
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained 3-5 new hires in company processes, product knowledge, customer service and selling techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Housekeeper
Home 2 Suites/Fairfield Inn and Suites
Lubbock, TX
07.2019 - 05.2020
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by about 5 hours per week
Sales Associate
Cal's Convenience Stores
Lubbock, TX
12.2018 - 05.2020
- Customer service, sales, inventory, cashier, stocking
- Provided information on company offerings to promote products and services to customers.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with 3 shift managers to solve problems and handle customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Manager Trainee
3 Parrots Taco Shop
San Angelo, TX
05.2018 - 11.2018
- Followed workplace safety procedures to reduce accidents and hazards.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Stayed ready for quick turnovers by pre-bussing tables.
- Assisted up to 3 servers at time with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Utilized POS system to receive and process food and beverage orders.
Farm Hand
TNT FARMS
Crosbyton, TX
02.2013 - 01.2014
- Operating machinery, harvest, prepping field, pivot maintenance, drip irrigation
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Operated tractors and self-propelled machinery to plow and fertilize soil.
- Inspected fields for crop condition and disease.
- Identified weeds, pests and plants to determine application and selection of fertilizers and pesticides.
- Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Cultivated soil, sowed crops and controlled weeds by slashing or chemical spraying.
- Determined pest and weed issues and applied pesticides, herbicides and fertilizers.
Education
High School Diploma -
Crosbyton High School
Crosbyton 02.2004 - 05.2004
Skills
Decision-Making
Self-Motivated
Problem-Solving
Excellent Communication
Patient care
Sanitizing skills
Residential cleaning
Housekeeping
Certification
Food Handlers Certifiction
Software
References
- Passion Perry (806) 559-3845
- Harley Balderas (806) 632-6140
- Kaydra Franco (512) 997-5678
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nerver take a person for granted because you never know if or when you will see them again.
Timeline
Home Health Caregiver
Private Residence
07.2022 - Current
Food Handlers Certifiction
06-2022
TABC Certification
06-2022
Buddy Trainer/Sales Associate
Goodwill Boutique
01.2022 - 05.2022
Housekeeper
Home 2 Suites/Fairfield Inn and Suites
07.2019 - 05.2020
Sales Associate
Cal's Convenience Stores
12.2018 - 05.2020
Manager Trainee
3 Parrots Taco Shop
05.2018 - 11.2018
Farm Hand
TNT FARMS
02.2013 - 01.2014
High School Diploma -
Crosbyton High School
02.2004 - 05.2004