Patti Absher
Caney,KS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering Number years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of Type department. Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment. Experienced and motivated Department Supervisor with Number-year background independently managing Type departments. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and process optimization. Energetic Job Title dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Kansas Social & Rehabilitation
03.1991 - 01.2001
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Executed record filing system to improve document organization and management.
- Liaised between clients and vendors and maintained effective lines of communication.
- Created and maintained databases to track and record customer data.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Developed strategies to streamline and improve office procedures.
Therapy Side
Broken Arrow Rehabilitation
03.2001 - 02.2006
- Observed patient tolerance and status during treatment to modify treatment program if necessary.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Conferred with other health care staff to enhance rehabilitation or maintenance of function.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
- Cleaned and organized work area and disinfected equipment after treatment.
- Reviewed journals and various recourse actions to collect information on treatment and therapies for Type condition.
- Worked one-on-one to restore function, relieve pain and prevent disability.
- Administered initial and on-going assessments of patient's condition.
- Leveraged usual and customary equipment to perform essential functions.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Transported patients to and from treatment areas using wheelchairs or providing standing support.
- Recorded treatment given and equipment used.
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Responded to established emergency procedures to promote patient safety and care.
Records Dept Supervisor
Rader Juvenile Facility
02.2006 - 09.2011
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Created employee schedules to align coverage with forecasted demands.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Examined logs to verify completeness and accuracy of documentation.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw daily operational performance of Type team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
Education
None - Animal Breeding
Coffeyville Community College
Coffeyville, KS08.2014
None - Accounting And Business Management
Coffeyville Community College
Coffeyville, KS08.2006
None - US History
Amarillo College
Amarillo, TX08.1976
None - General High School Courses Plus An Office Managemcourse
Caney Valley High School
Caney, KS05.1975
Skills
- Motivational Leadership
- Order Management
- Staff Development
- Retail Management
- Time Management
- Goals and Performance
- Policy and Procedure Adherence
- Inventory and Supply Management
- Business Development and Planning
- Order Processing
- Rules and Regulations
- Sales Expertise
- Designing Workshops
- Special Assignments
- Training and Development
- Team Management Understanding
- Safety and Security
- Workflow Optimization
- Employee Empowerment
- Department Reviews
- Directing Team Members
- Workload Balancing
- Leadership Competency
- Staff Hiring and Retention
- Emergency Response
- Employee Performance Evaluations
- Referral Verification
- Corrective Actions
- Promotions Execution
- Coaching and Mentoring
- Program Monitoring
- Daily Task Assistance
- Profit and Loss
- Work Planning and Organization
- Conflict De-Escalation
- Performance Improvement
- Team Meetings
- Recruiting and Hiring
- Staff Supervision
- Customer Service
- Effective Selling Techniques
- Staff Training
- Resolving Operational Issues
- Personnel Management
- Equipment Preparation
- Handling Complaints
- Computer Proficiency
- Problem Anticipation and Resolution
- Financial Recordkeeping
- Reporting and Performance Analysis
- Scheduling
- Purchasing
- Supervisor
Timeline
Records Dept Supervisor
Rader Juvenile Facility
02.2006 - 09.2011
Therapy Side
Broken Arrow Rehabilitation
03.2001 - 02.2006
Administrative Assistant
Kansas Social & Rehabilitation
03.1991 - 01.2001
None - Animal Breeding
Coffeyville Community College
None - Accounting And Business Management
Coffeyville Community College
None - US History
Amarillo College
None - General High School Courses Plus An Office Managemcourse
Caney Valley High School
Similar Profiles
Micah BunceMicah Bunce
Special Investigator at State of Kansas Board of Indigent Defense ServicesSpecial Investigator at State of Kansas Board of Indigent Defense Services
Kiah WallKiah Wall
LPN at Kansas Rehabilitation HospitalLPN at Kansas Rehabilitation Hospital
Sarah WatsonSarah Watson
Nursing Administration Staffing Coordinator at Kansas Rehabilitation HospitalNursing Administration Staffing Coordinator at Kansas Rehabilitation Hospital
Olivia Gysel (Greenfield)Olivia Gysel (Greenfield)
Registered Nurse-OB at Ascension St. John Jane PhillipsRegistered Nurse-OB at Ascension St. John Jane Phillips
Malachi HiseMalachi Hise
Equipment Operator at Brian Bennett Septic & Dirt WorkEquipment Operator at Brian Bennett Septic & Dirt Work