Patti Benner
Sullivan,OH
Summary
Personable and dedicated customer service representative with extensive experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Certified Occupational Therapy Assistant
Wooster Community Hospital
Wooster , OH
08.2017 - 03.2022
- Developed activities that promoted functional independence through fine motor coordination exercises.
- Administered standardized tests to measure client's performance in areas such as strength, range of motion, sensation and coordination.
Certified Occupational Therapy Assistant
Ej Therapy
Wooster , OH
01.2016 - 08.2017
- Provided emotional support and encouragement during therapy sessions while motivating clients towards achieving their goals.
- Participated in and supported in-service education and other departmental programs.
Branch Manager
PNC Bank
Fredericksburg , OH
03.2007 - 03.2012
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Education
Associate of Science - Occupational Therapy Assistance
North Central State College
Mansfield, OH05-2015
Associate of Science - Science Education
Tidewater Community College
Norfolk, VA05-1997
Skills
- Documentation And Reporting
- Task Prioritization
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
- Team building
Affiliations
- Active volunteer for The Caring Therapy Canines group out of Wooster Ohio since 2016.
Timeline
Certified Occupational Therapy Assistant
Wooster Community Hospital
08.2017 - 03.2022
Certified Occupational Therapy Assistant
Ej Therapy
01.2016 - 08.2017
Branch Manager
PNC Bank
03.2007 - 03.2012
Associate of Science - Occupational Therapy Assistance
North Central State College
Associate of Science - Science Education
Tidewater Community College
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