Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Bossio-Cox

Fort Worth,TX

Summary

Hardworking receptionist with strong skills in reception and clerical work. Experienced in managing fast-paced office operations, including a continuous flow of patients and assignments. Meticulous in completing tasks and always ready to assist team members. Dedicated administrative professional with a successful track record in fast-paced office settings. A diligent team player with expertise in various clerical tasks and providing staff support. Known for being responsible, punctual, and productive even when working with minimal supervision.

Overview

25
25
years of professional experience

Work History

Outpatient Coordinator

Compassion Dermatology
12.2020 - Current
  • Check out patients, verify insurance, answering phones, data entry
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Reduced wait times for patients with effective time management and prioritization of tasks.
  • Maintained accurate patient records, ensuring compliance with regulatory requirements and confidentiality guidelines.

Medical Receptionist

Family Healthcare Associates
09.2017 - 11.2020
  • Medical receptionist, Ability to prioritize and multitask, Excellent written and verbal communication skills, Strong attention to details, Strong organization skills, Answered multi phone lines, Handle calls to the practice, including patient calls
  • Greet patients on a regular basis and provide excellent patient care check patients in and out
  • Greet business associates and others who visit the office
  • Schedule patient's appointments; actively work to reschedule as openings are established
  • Contact patients to confirm appointments
  • Assist with referrals
  • Acquire medical history and chief complaint of patient
  • Prepare patient chart and ensure confidentiality of all records
  • Update contact information at each visit
  • Maintain patient records in billing/scheduling system
  • EMR EHR system Perform simple bookkeeping such as collecting all patient balances and co-pays and post accurately
  • Verify insurance information
  • Assure waiting and office area is clean, neat and organized
  • Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.

Medical Receptionist/Secretary

Dr. Dinesh Bhambhvani
02.2013 - 11.2016
  • Medical receptionist, Ability to prioritize and multitask, Excellent written and verbal communication skills, Strong attention to details, Strong organization skills, Answered multi phone lines.
  • Greet patients on a regular basis and provide excellent patient care check patients in and out.
  • Schedule patient's appointments; actively work to reschedule as openings are established.
  • Contact patients to confirm appointments.
  • Assist with referrals.
  • EMR system Perform simple bookkeeping such as collecting all patient balances and co-pays and post accurately
  • Verify insurance information.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.

Pharmacy Clerk

Glenview Pharmacy
07.1999 - 01.2011
  • Served as first point of contact for customers
  • Recorded and filed patients data, prepared prescription refills request on behalf of pharmacist
  • Demonstrated HIPAA privacy and security regulations
  • Answered multi phone lines and transferred calls to appropriate person.

Education

High School Diploma -

Valley Senior High School
New Kensington, PA

Skills

  • Office Skills: Telephone & Front Desk Reception
  • Customer Service
  • Filing Database & Records Management
  • Front Office
  • Scheduling
  • Outlook
  • Microsoft Office
  • Data Entry
  • Filing
  • Organizational Skills
  • Medical Receptionist
  • EMR Systems
  • Medical Records
  • Medical Scheduling Telephone & Front Desk Reception
  • Data Entry Computer Skills: Word
  • Excel
  • Microsoft word
  • Microsoft office
  • Answering multi line phone
  • Insurance verification
  • Customer service
  • HIPAA Compliance
  • Patient Care Coordination
  • Appointment Setting
  • Multitasking
  • Computer experience
  • : (10 years)
  • Medical Office Experience

Timeline

Outpatient Coordinator

Compassion Dermatology
12.2020 - Current

Medical Receptionist

Family Healthcare Associates
09.2017 - 11.2020

Medical Receptionist/Secretary

Dr. Dinesh Bhambhvani
02.2013 - 11.2016

Pharmacy Clerk

Glenview Pharmacy
07.1999 - 01.2011

High School Diploma -

Valley Senior High School

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Patricia Bossio-Cox