Patti Castillo
San Antonio,TX
Summary
Resourceful professional with proven clinical background and skilled in personable patient focused coordination of care. Articulate communicator and skilled in establishing relationships and participating in collaborative efforts with multiple disciplines. Proficient in CPN, MS 365 and has full admitting skills and access in Meditech. Displayed strong problem-solving abilities with ability to function independently and within a team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Maternity Coordinator
Methodist Hospital Stone Oak
San Antonio, TX
04.2022 - Current
- Coordinate and conduct perinatal visits to the facility.
- Provided guidance on delivery preparation processes
- Coordinate, schedule, and reserve classrooms for community education.
- Facilitate coordination of multidisciplinary needs with staff for maternal and fetal conditions.
- Conduct monthly high-risk obstetric review with an interdisciplinary team for care recommendations.
- Establish relationships with obstetric offices for communication, transmission of records, and patient referrals.
- Assist with patient billing for hospital and anesthesia services.
- Liaison for physicians, patient advocate, and staff resource.
- Collaborate with Social Work, Medicaid benefits, and community partners to provide patients with resources as needed.
- Ensure proper legal and agency documentation for surrogacies and adoptions, and ensure intended families are provided resources for education and preparation for newborn arrival.
- Intermittent follow-up with patients throughout pregnancy to assess for needs or education.
- 24/7 availability for patients to call for questions or needs throughout pregnancy.
Clinical Nurse Coordinator
Methodist Hospital Stone Oak
San Antonio, TX
01.2020 - 04.2022
- Leads labor team by coordinating patient assignments.
- Managing significant events and emergencies on the unit.
- Clinical resource for patient care needs.
- Direct patient care for laboring patients in labor, triage, and cesarean deliveries.
- Provided resuscitation and transition of newborns at the bedside.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Provided patient education and support throughout the clinical care process.
- Conducted assessments to identify potential problems related to health care delivery systems.
- Monitored compliance with regulatory standards and best practices within the unit or facility.
- Provided mentorship to newly hired nurses in accordance with organizational protocols.
- Assisted in developing educational materials for staff members related to clinical topics.
- Reviewed charts for accuracy of documentation prior to submission for billing purposes.
- Contributed to monthly auditing processes.
- Designed and implemented a new process for educating nurses in triaging patients, including creating a new orientation booklet and conducting multiple training sessions for nurses to be signed off as qualified medical providers.
Charge Nurse
Methodist Hospital Stone Oak
San Antonio, TX
01.2011 - 01.2020
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Participated in multiple committees for quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Maintained accurate records of all treatment interventions provided to each patient.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Delegated tasks appropriately among staff members according to their qualifications.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Ensured compliance with infection control protocols throughout the facility.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Coordinated and performed patient admissions, transfers and discharges.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Staff Nurse III
Methodist Hospital Stone Oak
San Antonio, Texas
01.2010 - 01.2011
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Ensured that all equipment was properly maintained according to safety protocols.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Provided direct patient care, including laboring, triage, circulating in the OR for cesarean deliveries, administering medication, and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Conducted patient education on medical treatments and procedures.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Coordinated care with charge nurse and other staff through daily communication.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Staff Nurse II
University Hospital San Antonio
San Antonio, TX
01.2007 - 12.2009
- Completed facility residency in high-risk obstetrics unit.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Assessed patients to determine their physical condition, health status and needs.
- Provided direct patient care, including laboring, triage, and circulating in the OR for cesarean deliveries, PACU recoveries, vaginal delivery recoveries, administering medication, and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Coordinated care with charge nurse and other staff through daily communication.
- Provided emotional support and counseling to patients and their families.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Education
Bachelor of Science - Nursing
University of The Incarnate Word
San Antonio, TX12-2007
Master of Science - Nursing Leadership
Galen College of Nursing
OnlineSkills
- Discretion and Confidentiality
- Team Leader
- Clinical Resource
- Patient Scheduling
- Meeting Coordination
- Relationship Building
- Point of Contact
- Education, communication and support for patients, physicians and staff
Certification
- RN Licensure State of Texas since January 2007
- Certification Inpatient Obstetric Nursing (RNC-OB)
- Certification Electric Fetal Monitoring (C-EFM)
- BLS
- ACLS
- NRP
Languages
Spanish
Professional
References
- Ashley Klatt, Perinatal Navigator, 210-877-4696
- Dr. Joseph Garza, Obstetrician, Northeast OB/GYN, 210-367-6166
- Summer Garcia, Director Women's Services, 210-388-1211
Timeline
Maternity Coordinator
Methodist Hospital Stone Oak
04.2022 - Current
Clinical Nurse Coordinator
Methodist Hospital Stone Oak
01.2020 - 04.2022
Charge Nurse
Methodist Hospital Stone Oak
01.2011 - 01.2020
Staff Nurse III
Methodist Hospital Stone Oak
01.2010 - 01.2011
Staff Nurse II
University Hospital San Antonio
01.2007 - 12.2009
Bachelor of Science - Nursing
University of The Incarnate Word
Master of Science - Nursing Leadership
Galen College of Nursing
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