Patti Jones-golden

Owner/Operator

Scoop of Paradise

Hale'iwa

03.2004 - 06.2024

Coordinated deliveries of goods from suppliers in a timely manner.
Ensured compliance with safety regulations and store policies.
Trained and managed shop staff, including delegating tasks and scheduling shifts.
Planned in-store displays to attract shoppers and promote products.
Reviewed financial statements regularly to assess profitability of operations.
Established policies regarding pricing, promotions, refunds, returns.
Identified opportunities for improvement in operational efficiency through data analysis.
Provided excellent customer service to ensure customer satisfaction.
Performed regular maintenance checks on equipment used in the shop.
Facilitated efficient communication between store employees and management.
Maintained inventory levels by ordering stock as needed.
Assisted with product development to create new items for the store.
Developed and implemented marketing strategies to increase sales.
Processed payments, calculated taxes, and prepared invoices for customers.
Analyzed sales data to identify opportunities for growth.
Monitored financial objectives and prepared budgets according to projections.
Managed employee schedules and assigned tasks and responsibilities to employees.
Trained, recruited, and selected shop employees.
Maintained inventory and approved contracts to ensure availability of products for customers.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Hosted special events to boost brand awareness and increase community engagement.