PATRICIA L. WISNIEWSKI
Registered Nurse
Cudahy,WI
Summary
Quick-thinking ER nurse and manager of emergency department with strong medical knowledge and twelve years of providing high-quality medical support in emergency rooms. Skilled in triage, treatment and patient education. Strong history of critical thinking both in direct and indirect patient care.
Overview
4
4
years of post-secondary education
26
26
years of professional experience
Work History
Manager, Emergency Department
Advocate Aurora West Allis Medical Center
West Allis, Wisconsin
12.2018 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reviewed performance data to monitor and measure productivity, labor cost efficiency and goal performance.
- Onboarded new employees with training and new hire documentation.
- Directed staff and managed annual capital budget.
- Accomplished multiple tasks within established timeframes.
- Followed facility policies, OSHA safety rules and HIPAA regulations to maintain legal compliance.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving department results.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Registered Nurse Emergency Department
Aurora St. Luke’s South
Cudahy, WI
11.2017 - 12.2018
- Working in collaboration with the Emergency Department physicians in providing care for clients in an Emergency setting.
- Using the Nursing Process to conduct client history and assessments, collaborating with physicians in determining plans of care, patient teaching, discharge teaching/planning for patients with various medical needs including diabetic education and cardiac/pulmonary health and stroke education.
- Triage nurse duties including the use of the ESI procedure in determining level of care needed.
- Working in this capacity as an adjunct while currently working in RN Supervisor role at Aurora St.
- Luke’s Medical Center, so that I can maintain my bedside clinical skills.
RN Supervisor
Advocate Aurora Health Care, Luke’s Medical Center
Milwaukee, WI
12.2015 - 12.2018
- Expedites patient flow through monitoring and accessing ED resources in an emergency department seeing an average of 225 pts per day/ 80K per year that has 41 beds, approximately 16 continuing care areas, and an expanded triage area with 6 additional triage rooms.
- Acts as a liaison between the unit, ancillary services, management, and department heads.
- Prepares staffing schedule, determining service assignments for staff based on knowledge, skill, and ability for approximately 100 nurses.
- Ongoing evaluations of staffing needs in the department in collaboration with the manager.
- Proficient in Zero Harm Rounding/Unit Survey Sweeps in accordance with The Joint Commission standards.
- Educating staff on changes to policies/procedures.
- Promotes communication among patients, families, hospital departments and medical staff to optimize the interdependence of all team members.
- Coordinates needs of physicians and acts as a liaison between the medical staff and nursing staff by serving as a problem solver/mediator.
- Human resources duties for approximately 40 direct reports consisting of RN and Emergency Department technicians that include coaching on performance, completes annual performance reviews, and overall staff engagement and retention.
- Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
- Growth, development, mentoring, and coaching of staff.
- Expertise in Emergency Department Clinical Leader Rounding on Patients, Emergency Department Team Member Rounding, Key Words at Key Times for Patient Satisfaction as trained by The Studer Group.
Registered Nurse Emergency Department
Aurora St. Luke’s Medical Center
Milwaukee, WI
12.2008 - 12.2015
- Working in collaboration with the Emergency Department physicians in providing care for clients in an Emergency setting.
- Using the Nursing Process to conduct client history and assessments, collaborating with physicians in determining plans of care, patient teaching, discharge teaching/planning for patients with various medical needs including diabetic education and cardiac/pulmonary health and stroke education.
- Delegation and collaboration with ancillary departments.
- Charge nurse duties including supervision of staff, flow of emergency department, adhering to policy and procedures, staffing/scheduling issues.
- Determines daily RN assignments for each week, ensuring that the appropriate staff members are staffed in the appropriate areas of the Emergency Department.
- Triage nurse duties including the use of the ESI procedure in determining the level of care needed.
- Preceptor/Resource to new staff.
- Participation in various workgroups to implement new procedures within the department.
Teaching Assistant
Alverno College
01.2013 - 01.2014
- Assisted Professor Ries with class management, record-keeping and demonstration of clinical skills.
Clinical Nursing Resource Monitor
01.2012 - 01.2014
- Provided teaching and demonstrations for nursing students learning clinical nursing skills, completing validations for the students and providing feedback.
Health Unit Coordinator
Aurora St. Luke’s Medical Center
Milwaukee, WI
12.2006 - 02.2009
- Coordination of diagnostic testing for emergency department patients in a 38-bed emergency department.
- The tests include laboratory, radiology (CT/XRAY/Stress Tests/Interventional Radiology/Ultrasound).
- Transcribing and entering of physicians orders in Cerner.
- Ensuring that the patient’s stay in the emergency department flows efficiently.
- Answering phones and directing patient/visitor calls, greeting and directing visitors.
- Registering of patients as they check in to the emergency department and ensure all demographic information is up to date.
- Other clerical duties as requested.
Nurse Extern
Aurora Medical Center
Kenosha, WI
07.2008 - 09.2008
- Learned under the direct supervision of a registered nurse, performing thorough physical assessments and administering of medications, collaborating with the Registered Nurse and Physicians, patient education and discharge teaching, other duties as directed by the Registered Nurse and Physician.
Nurse Extern Hematology/Oncology
Aurora St. Luke’s Medical Center, Bone Marrow Transplant
Milwaukee, WI
04.2008 - 07.2008
- Learned under and collaborated with the Registered Nurse to facilitate patient care plans.
- Performed physical assessments, administering of medications, and collaborating with other members of the health care team.
Surgery Scheduler
Aurora St. Luke’s Medical Center
Milwaukee, WI
09.2005 - 12.2006
- Scheduling of surgical procedures in the operating room as requested by the physicians.
- Coordinating availability of the physician with the availability of the operating rooms.
- Answering, directing and scheduling emergency surgical cases, and calling in of appropriate staff, ensuring appropriate equipment carts are ordered for emergency, after-hours cases.
- Other clerical duties as requested.
Medical Assistant/Surgical Coordinator
Greater Milwaukee Otolaryngology, LLC
Milwaukee, WI
05.2001 - 11.2006
- Assisting patients to examination rooms and taking appropriate medical history.
- Assisting physicians with various procedures.
- Triaged patient phone calls.
- Scheduled and counseled patients for surgical procedures.
- Obtained pre-authorization and pre-certification for surgical procedures.
Education
Bachelors of Science - Nursing
Alverno College
01.2004 - 01.2008
Master of Science - Nursing
Chamberlain University
Downers Grove, IL 05.2021 - Current
Skills
Staff Management
Policies and procedures
Strategic planning
Coaching and mentoring
Improvement initiatives
Verbal and written communication
Patient Assessments
Chest pain management
Performing EKGs
Managing deadlines
IV setup
Home care
Precepting
Strong clinical judgment
Accomplishments
- Certification in Basic Life Support for Healthcare providers.
- Certification in Advanced Cardiac Life Support.
- Certification in Pediatric Advanced Life Support.
- Certification in Trauma Nursing Core Course Involvement.
- Member of the Staff Action Committee in the Emergency Department at St.
- Luke’s Medical Center.
- We work with other Staff Action Committees throughout the hospital to increase patient loyalty, and increased communication and team building between our department and collaborating departments.
- (2009 to 2010).
- Former Chairperson of the Emergency Department Coordinating Council for the term beginning in January of 2011.
- The EDCC works in conjunction with Emergency Department Management to establish work guidelines, update policy and procedures, and act as a liaison between staff and leadership.(2011-2012).
- Member of staff work-groups to help promote positive change in the department, to improve patient flow in the Emergency Department and improve on patient outcomes/patient satisfaction.
- Served on the Cudahy, WI Board of Health April 2015-May 2016.
Timeline
Master of Science - Nursing
Chamberlain University
05.2021 - Current
Manager, Emergency Department
Advocate Aurora West Allis Medical Center
12.2018 - Current
Registered Nurse Emergency Department
Aurora St. Luke’s South
11.2017 - 12.2018
RN Supervisor
Advocate Aurora Health Care, Luke’s Medical Center
12.2015 - 12.2018
Teaching Assistant
Alverno College
01.2013 - 01.2014
Clinical Nursing Resource Monitor
01.2012 - 01.2014
Registered Nurse Emergency Department
Aurora St. Luke’s Medical Center
12.2008 - 12.2015
Nurse Extern
Aurora Medical Center
07.2008 - 09.2008
Nurse Extern Hematology/Oncology
Aurora St. Luke’s Medical Center, Bone Marrow Transplant
04.2008 - 07.2008
Health Unit Coordinator
Aurora St. Luke’s Medical Center
12.2006 - 02.2009
Surgery Scheduler
Aurora St. Luke’s Medical Center
09.2005 - 12.2006
Bachelors of Science - Nursing
Alverno College
01.2004 - 01.2008
Medical Assistant/Surgical Coordinator
Greater Milwaukee Otolaryngology, LLC
05.2001 - 11.2006