Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patti Mclauchlin

DeLand,FL

Summary

Dynamic Administrative Specialist with a proven track record at County Of Volusia, excelling in complex problem-solving and human resources support. Enhanced team productivity through effective project management and streamlined documentation processes, while fostering strong interpersonal relationships that improved employee retention. Skilled in Microsoft Office and benefits administration, ensuring efficient office operations.

Overview

32
32
years of professional experience

Work History

Administrative Specialist

County Of Volusia
11.2012 - Current
  • Assisted in organizing office supplies and maintaining inventory levels.
  • Supported scheduling and coordination of meetings and appointments for staff.
  • Managed incoming communications, directing inquiries to appropriate personnel.
  • Contributed to documentation processes by filing and maintaining records accurately.
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Enhanced team productivity by providing administrative support and coordinating daily operations.
  • Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
  • Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
  • Streamlined office processes by implementing efficient document management and filing systems.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
  • Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
  • Provided support in benefits administration, addressing inquiries and resolving issues for employees effectively.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Facilitated open lines of communication between management and staff, fostering a positive work environment.
  • Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.

Office Manager

Alpha Fern Co.
09.1993 - 11.2012
  • Oversaw daily office operations to ensure efficient workflow and productivity.
  • Managed office supplies inventory, optimizing procurement processes for cost-effectiveness.
  • Developed and implemented streamlined filing systems, improving document retrieval efficiency.
  • Coordinated schedules and meetings, enhancing team collaboration and communication.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Completed bi-weekly payroll for 40+employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

Associate of Science - Business Administration

Daytona Beach Community College
Daytona Beach, FL
06.1985

High School Diploma -

T Dewitt Taylor High School
Pierson, FL
05-1983

Skills

  • Complex Problem-solving
  • Microsoft office
  • Human resources support
  • Documentation and recordkeeping
  • Office management
  • Employee onboarding
  • Project management
  • Employment record verification
  • Benefits administration
  • Superb interpersonal skills
  • Online position posting
  • Management support

Timeline

Administrative Specialist

County Of Volusia
11.2012 - Current

Office Manager

Alpha Fern Co.
09.1993 - 11.2012

Associate of Science - Business Administration

Daytona Beach Community College

High School Diploma -

T Dewitt Taylor High School