Patti McLean
Swanzey,NH
Summary
Motivated and dependable food service worker with exceptional social skills, communication abilities and a solid background in the industry. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues while working efficiently and producing high quality food. Strong track record of reliability, accuracy and efficiency in all tasks.
Overview
12
12
years of professional experience
Work History
Receptionist
Concord Medspa
01.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Food Service Worker
Monadnock School District
03.2011 - 06.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Observed diners to respond to additional requests and determine when meal completed.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
- Contributed to cost control measures by monitoring portion sizes and reducing waste.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Education
Associate of Science - Medical Technology
University of Maine Orono
Orono, ME05.1994
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Receptionist
Concord Medspa
01.2022 - 03.2023
Food Service Worker
Monadnock School District
03.2011 - 06.2020
Associate of Science - Medical Technology
University of Maine Orono
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