Hi, I’m
Patti Millender
Port Richey,Fl
Overview
44
years of professional experience
1
Certification
Work History
Region's BankDunedin, FL
Relationship Banker 1
06.2022 - Current
Job overview
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Venom Back RoomNew Port Richey, FL
Manager/Bartender
01.2013 - 01.2020
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Cotee River LoungeNew Port Richey, FL
Manager/Bartender
01.2008 - 01.2013
KJ's BarHoliday, FL
Manager/Bartender
01.2005 - 01.2008
Mobile CloserPort Richey, FL
Mobile closings and Office Manager
01.2005 - 01.2008
Job overview
- Providing support to Title Companies during peak periods.
- Managed the completion of property transactions for a Tampa condominium conversion.
- Managed office operations for a local mortgage broker, including loan placement and processing.
- December 2005 March 2007
Royal Title & EscrowTampa, Florida
Closer
01.2003 - 01.2005
Job overview
- Achieved the closure of 94 cases in May 2005 through diligent processing and follow-up work.
American Guardian TitleClearwater, FL
Closer
01.2002 - 01.2003
Job overview
- Handled all aspects of loan finalization with precision during the closing phase.
Global Document Preparation, Inc.Clearwater, FL
Vice President
01.1999 - 01.2002
Job overview
- Managed company operations, billing, and payroll.
Tradewinds Mortgage Document PreparationDunedin
Closer/Marketing Rep
01.1993 - 01.1999
Job overview
- Generated Closing Documents for FHA, VA, Conventional, and Construction mortgage loans Nationwide.
- Conducted comprehensive reviews of completed closing packages.
S & L FinancialClearwater, FL
Processor
01.1992 - 01.1993
Job overview
- Managed and processed various loan types, including FHA, Conv, VA, and construction loans.
Midsland Equities, Inc.Westbury, N.Y.
Processor
01.1981 - 01.1988
Job overview
- Reviewed and facilitated FHA, VA, and conventional mortgage loan processing.
- Coordinated the complete process flow efficiently.
- Relocated to Florida for family reasons.
Education
Queen of The Rosary AcademyAmityville, New York
from Business and Art
01.1981
University Overview
I majored in Business and Art. I was in Who's Who among American High School Students 1979-1980 and 1980-1981
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Money handling
- Teller support
- Creative thinking
- Cross-selling products
- Banking
- Cash flow management
- Account closings
- Critical thinking
- Organizational skills
- Excellent communication
- Teamwork and collaboration
- Time management
- Active listening
- Written communication
- Attention to detail
- Multitasking
- Customer service
- Conflict resolution
- Relationship building
- Teamwork
- Problem-solving
- Problem-solving abilities
- Reliability
- Product knowledge
- Professionalism
Certification
Florida Notary.
Timeline
Relationship Banker 1
Region's Bank
06.2022 - Current
Manager/Bartender
Venom Back Room
01.2013 - 01.2020
Manager/Bartender
Cotee River Lounge
01.2008 - 01.2013
Manager/Bartender
KJ's Bar
01.2005 - 01.2008
Mobile closings and Office Manager
Mobile Closer
01.2005 - 01.2008
Closer
Royal Title & Escrow
01.2003 - 01.2005
Closer
American Guardian Title
01.2002 - 01.2003
Vice President
Global Document Preparation, Inc.
01.1999 - 01.2002
Closer/Marketing Rep
Tradewinds Mortgage Document Preparation
01.1993 - 01.1999
Processor
S & L Financial
01.1992 - 01.1993
Processor
Midsland Equities, Inc.
01.1981 - 01.1988
Queen of The Rosary Academy
from Business and Art