Dynamic leader and strategic thinker with a proven track record at Salt 360 Float Studio and McDonald Publishing Company. Excelled in driving business growth, fostering strong partnerships, and enhancing operational efficiency. Skilled in marketing and team leadership, achieving sustainable success through innovative strategies and effective resource allocation. Demonstrated excellence in financial management and customer relationship building.
Overview
27
27
years of professional experience
Work History
Founder/Owner/Operator
Salt 360 Float Studio
11.2017 - 08.2024
Conducted target market research to scope out industry competition and identify advantageous trends.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Created and monitored promotional approaches to increase sales and profit levels.
Implemented efficient operational processes to optimize productivity and resource allocation.
General Manager/Assistant to President
McDonald Publishing Company
08.1997 - 05.2018
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced operational risks while organizing data to forecast performance trends.
Interacted well with customers to build connections and nurture relationships.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Formulated policies and procedures to streamline operations.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor Of Applied Arts And Science - Communications
University of Missouri
Columbia, MO
12.1988
Skills
Team Leadership
Strategic Thinking
Marketing
Entrepreneurial and Innovative
Timeline
Founder/Owner/Operator
Salt 360 Float Studio
11.2017 - 08.2024
General Manager/Assistant to President
McDonald Publishing Company
08.1997 - 05.2018
Bachelor Of Applied Arts And Science - Communications
University of Missouri
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