Patti Wells

• Provided exceptional customer service in fast-paced deli environment, ensuring customer satisfaction and repeat business.
• Prepared and presented high-quality food items according to health and safety standards.
• Operated slicing equipment and scales accurately to meet product specifications and reduce waste.
• Maintained cleanliness and organization of workstations, adhering to sanitation protocols effectively.
• Assisted in inventory management by tracking stock levels and restocking supplies as needed.
• Trained new employees on deli operations, including safety procedures and customer interaction best practices.

Enhanced customer satisfaction by providing exceptional deli service and product knowledge.

• Led cross-functional teams to enhance operational efficiency and streamline processes.
• Developed strategic plans to align departmental goals with organizational objectives.
• Implemented performance metrics to monitor team productivity and drive continuous improvement.
• Facilitated training programs to elevate staff capabilities and foster professional development.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Maximized performance by monitoring daily activities and mentoring team members.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Supervised dining room operations, ensuring high standards of service and guest satisfaction.
• Trained and mentored staff on best practices in customer service and food safety protocols.
• Coordinated dining room setup and maintenance, optimizing workflow efficiency during peak hours.
• Implemented strategies to enhance guest experience, resulting in increased repeat business.
• Monitored inventory levels, facilitating timely ordering to prevent stock shortages during service periods.
• Developed training materials for new hires, improving onboarding processes and team cohesion.
• Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.

• Supervised daily operations, ensuring compliance with security protocols and institutional policies.
• Trained and mentored junior staff on effective inmate management techniques and conflict resolution strategies.
• Conducted regular inspections to identify safety hazards and enforce regulations within the facility.
• Developed and implemented emergency response plans to enhance overall safety for staff and inmates.