Camille Gordon
Richland,MS
Summary
Diligent with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
6
6
years of professional experience
Work History
Private Nanny
Private Family Employer
05.2025 - Current
- Assisted children with daily activities, fostering independence and confidence.
- Developed engaging educational activities to encourage cognitive growth and creativity.
- Implemented consistent routines to enhance stability and structure for children.
- Communicated effectively with parents regarding children's development and daily progress.
- Maintained a safe and clean environment, adhering to health and safety standards.
- Supported children's social interactions, promoting teamwork and empathy among peers.
- Adapted care strategies based on individual child needs, enhancing personalized support.
- Collaborated with family members to establish effective discipline techniques and behavioral expectations.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Medical Secretary
Jackson Neurology & Assoc.
05.2019 - 05.2025
- Managed patient scheduling and coordinated appointment logistics to optimize office efficiency.
- Processed medical records and ensured compliance with HIPAA regulations for patient confidentiality.
- Facilitated communication between physicians, patients, and insurance providers to streamline care delivery.
- Maintained electronic health record systems, ensuring accuracy and accessibility of patient information.
- Trained new administrative staff on office protocols and electronic systems to enhance team performance.
- Implemented workflow improvements that reduced patient wait times and increased overall satisfaction rates.
- Led initiatives to enhance office organization and inventory management, improving resource allocation efficiency.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Assisted in the onboarding process for new staff members, providing necessary training and guidance to ensure a smooth transition into the office environment.
- Maintained welcoming and organized reception area, contributing to positive first impression for patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
No Degree - Pre Nursing
Hinds Community College
Raymond, MSRichland Public School
Richland, MSHigh School Diploma -
JNT Homeschool Group
Florence, MS05-2019
Skills
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Activity planning
- Positive reinforcement
- Social skill development
- Safety consciousness
Timeline
Private Nanny
Private Family Employer
05.2025 - Current
Medical Secretary
Jackson Neurology & Assoc.
05.2019 - 05.2025
No Degree - Pre Nursing
Hinds Community College
Richland Public School
High School Diploma -
JNT Homeschool Group
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