Patton Carpenter

• Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
• Acted as head chef when required to maintain continuity of service and quality.
• Evaluated inventory levels on a daily basis and placed orders to restock meat and produce items before supplies ran out.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Supervised and enhanced work of 5-person team producing more than 200 plates per day.
• Maintained well-organized mise en place to keep work efficient and consistent.
• Mentored more than 5 kitchen staff at all levels to prepare each for demanding roles.
• Disciplined and dedicated to meeting high-quality standards.

Assisted customers with locating and choosing merchandise in any store department.

• Answered questions about store policies and concerns to support positive customer experiences.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Reviewed weekly sales ads and monitored price changes.
• Operated cash register for cash, check and credit card transactions with 95% accuracy.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Checked prices for customers and processed items sold by scanning barcodes.

• Trained and managed associates in customer service and sales techniques.
• Developed innovative and creative merchandise displays to drive point-of-sale purchases.
• Trained team members in successful strategies to meet operational and sales targets.
• Generated repeat business by developing and maintaining strong team of 8 employees devoted to customer service.
• Examined merchandise to verify correct pricing and attractive displays.
• Maintained customer satisfaction while handling product returns quickly and professionally.
• Improved sales process and tracking with implementation of new point of sale (POS) system.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Answered questions about store policies and concerns to support positive customer experiences.