Madelyn Patton
Pittsburgh,PA
Summary
Dedicated professional with a strong background in customer service and team collaboration. Proven ability to build relationships and enhance customer experiences while ensuring compliance with safety protocols. Enthusiastic coach with experience in youth mentoring and program development. Skilled in fostering teamwork and effective communication, contributing to engaging fitness programs that promote active lifestyles and personal growth. Results-driven associate known for effective problem solving and project management skills. Demonstrated success in training new team members and improving operational efficiency while maintaining a positive customer service environment. Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.
Overview
2
2
years of professional experience
Work History
Seasonal Associate
VS & Co
Washington, PA
11.2024 - 06.2025
- Collaborated with team members on project planning and execution tasks.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared merchandise for purchase or rental.
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Coach
JumpBunch
Pittsburgh, Pennsylvania
05.2023 - 08.2023
- Developed engaging fitness programs for children to promote active lifestyles.
- Led group activities, fostering teamwork and sportsmanship among participants.
- Demonstrated proper techniques for various sports and physical exercises.
- Communicated effectively with parents regarding children's progress and needs.
- Adapted activities to meet diverse skill levels of participants in sessions.
- Collaborated with team members to enhance overall program quality and participant experience.
- Maintained a safe environment, ensuring compliance with health and safety standards.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored team members in order to build confidence and foster a supportive environment.
- Communicated rules and expectations to student athletes and performed necessary corrective actions.
- Established appropriate disciplinary actions when necessary according to established policies.
- Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
- Adhered strictly to safety protocols while supervising practices or competitions.
- Assessed player abilities and assigned positions according to individual strengths.
Education
Neuroscience
University of Pittsburgh
Pittsburgh, PA04-2028
Skills
- Customer service
- Team collaboration
- Effective communication
- Project management
- Youth mentoring
- Program development
- Problem solving
- Study skills
- Chemistry terminology
- Patience and empathy
- Share study skills
- Analytical thinking
- Test preparation
- Adapting to Student's learning style
- Building rapport and trust
- Subject tutoring
- Multitasking capacity
- Goal setting
- Math and science expertise
Affiliations
- I play piano at an intermediate level. I like to learn and practice in my free time.
Languages
French
Limited
Timeline
Seasonal Associate
VS & Co
11.2024 - 06.2025
Coach
JumpBunch
05.2023 - 08.2023
Neuroscience
University of Pittsburgh
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