A dedicated, adaptable and focused administrative assistant who excels at prioritizing, completing multiple tasks and following through to achieve project goals.
Overview
35
35
years of professional experience
Work History
Volunteer Office Assistant/Gift Shop Coordinator
Ascension All Saints Hospital
10.2021 - Current
Perform clerical duties involved in the smooth operation of the volunteer office, including phone and in-person interactions with volunteers and visitors.
Maintain and update volunteer records, both digital and physical.
Perform onboarding of volunteers from initial application through onboarding process.
Maintain confidentiality in handling sensitive information while performing administrative tasks.
Oversee hospital gift shop volunteers and day-to-day operations, including purchasing of retail inventory, invoice payment and financial reporting, as well as plan special promotional sales and events.
Facilitate hospital-wide fundraisers, work to secure vendors, promote and support the event.
Create promotional materials for the gift shop and fundraisers.
Executive Assistant
Ascension All Saints Hospital
10.2018 - 10.2021
Provided administrative support to three senior executives and their direct reports
Contributed to several committees, assist with agenda planning, follow-up and minutes
Managed multiple calendars with minimal direction, scheduled complex meetings, coordinated events and travel
Lead weekly meetings of administrative support team to foster connection, address issues and share ideas
Point of contact for job requisition process - submitted requests, tracked and notified leaders when positions were approved
Maintained contract files and worked with legal department to acquire signatures and finalize documents
Processed capital equipment requests - obtained approvals and tracked status to delivery
Member of the Associate Engagement Team - planned and coordinated recognition events.
Administrative Assistant
Ascension All Saints Hospital
11.2015 - 10.2018
Provided administrative support to Nursing Directors and on an interim basis to C suite executives.
Managed calendars, coordinated meetings, events and arranged travel
Created and submitted expense reports
Monitored leaders' e-mail and responded appropriately to urgent matters
Developed meeting agendas and prepared meeting materials
Created presentations and spreadsheets as requested by directors or meeting leaders
Attended meetings, recorded and transcribed minutes
Pulled monthly financial reports, incorporated into monthly dashboard for leaders' scope of responsibility
Maintained hospital policies and procedures, coordinated the review/approval process, uploaded policies to the hospital's intranet site
Superuser for PeopleSoft and Kronos systems - assisted associates with ordering, invoicing and payroll issues.
Medical Transcriptionist
Wheaton Franciscan Healthcare
11.1996 - 11.2015
Transcribed physician dictation - included operative reports, discharge summaries, patient history & physicals, physician letters, pharmacy, rehabilitation and x-ray reports
Consistently exceeded required productivity and quality standards, 125 lines per hour with 98.5% accuracy
Proficient in MS Office, Epic Enterprise and Dictaphone transcription software.
Administrative Assistant
Racine Medical Clinic
01.1989 - 01.1996
Provided administrative support to the Vice President of Professional Services, along with other members of the management team.
Education
Associate Degree - Administrative Assistant
Gateway Technical College
05.1991
Skills
Trusted and responsible with confidential strategic information
In-depth knowledge of Microsoft Office and Google suite of products
Effective verbal and written communication skills with staff and executives
Attention to detail, with excellent planning and time management skills