Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Commercial Coordinator/Sales Support
Building Plastics Inc
Memphis, TN
06.2013 - Current
Provide project tracking for Sales team (12 branches)
Utilized various CRM for Sales and Specification Representatives (created all fields and upload all leads to CRM)
Updated project reports and charts monthly
Maintain various vendor sales report
Created and launched tool catalog to increase sales
Maintained tools flyers for will call
Uploaded new cost and prices for multiple vendors and created price list for sales team
Entered commercial data into CRM.
Front Office Administrator
Brannon Professionals- Nationwide Insurance
Hernando, MS
11.2012 - 02.2013
Provided clerical support to company employees by copying, faxing, and filing documents.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Responded to inquiries from callers seeking information.
Routed business correspondence, documents, and messages to correct departments and staff members.
Took payments from customers
Created daily bank deposits of checks and credit cards as well as cash deposits
Completed bi-weekly payroll for [Number] employees.
Medical Records Specialist
Consolidated Medical Practices Of Memphis
Memphis, TN
11.2008 - 03.2010
Processed medical records requests from outside providers according to facility, state, and federal guidelines.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Kept accurate log of requests for medical information and records.
Scanned medical records in digital format for easy retrieval and accessibility.
Prepared medical records to release to other medical facilities requesting patient history and information.
Managed electronic medical records for numerous patients.
<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos<ul>
<li>Develop secure communication protocols, boosting data protection, and operational efficiency.</li>
<li>Implement encryption systems, ensuring secure data transmission and enhancing network reliability.</li>
<li>Collaborate with IT teams to troubleshoot and resolve communication issues, maintaining seamless operations.</li>
<li>Manage secure data transmission protocols, safeguarding sensitive military information. Conduct thorough system diagnostics to preempt potential issues.</li>
<li>Provided technical support to personnel for various software and hardware issues.</li>
<li>Configured and maintained network infrastructures supporting communication needs.</li>
<li>Maintained inventory of all IT equipment and supplies in use by the organization.</li>
<li>Trained end users on how to use new systems and technologies effectively.</li>
<li>Provided technical support for users experiencing hardware or software issues.</li>
<li>Managed IT systems to ensure optimal functionality for military operations.</li>
</ul> at United States Army, Fort Cavazos