PATRICIA CERVANTES
Vail,AZ
Summary
I am seeking a company that will embrace my passion and drive for customer service excellence, individuals that are a self-motivated, responsible, demonstrate critical thinking skills and are detail orientated. I am looking forward to apply my natural sense of providing excellent customer service, and my ability to communicate to Spanish speaking only customers.
Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.
Eager [Job Title] always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
17
17
years of professional experience
Work History
Bridal Makeup Artist
Myself
03.2022 - Current
- Developed customized makeup applications for diverse clientele, enhancing individual features and ensuring satisfaction.
- Trained junior artists on techniques and product usage, fostering skill development and teamwork.
- Collaborated with photographers and stylists to create cohesive looks for editorial shoots and events.
- Managed inventory of cosmetic supplies, ensuring availability of high-demand products while minimizing waste.
- Implemented hygiene protocols in all makeup applications, prioritizing client safety and comfort.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Scheduled onsite and offsite makeup appointments for clientele.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Attended industry conferences and workshops to stay current on new trends and techniques.
Phlebotomy Technician
THERANOS, INC
05.2016 - Current
- Perform clinical specimen collection and processing duties following established practices and procedures.
- Maintain required records and documentation.
- Perform basic clerical duties and electronic data entry.
- Greet and interact with customers appropriately.
- Maintain a safe and professional work environment.
Sales Associate
CHARLLOTTE RUSSE
03.2016 - 05.2016
- Manage proper and attractive merchandise display, ensuring strategic placement of products that maximized consumer purchases.
- Built customer loyalty through exceptional customer service techniques and providing a positive in-store experience at all times.
- Appropriately recommend items and services to our customers.
- Collaborate with the management team on merchandise promotion, marketing strategies, and ways to improve overall customer satisfaction.
Assistant Store Manager
WET SEAL
07.2014 - 01.2014
- Continuously achieved top sales.
- Ranked #1 in F.I.C.'s.
- Develop brand loyalty by educating customers and employees on brands and trends.
- Execution of all company programs and initiatives through effective planning.
- Trained, motivated and coached staff of about 15-20 employees to perform at their best and continuously met store goals.
- Assigned 'Processing' DORs (shipment processing, visual quality and standards).
Visual Associate
COCO BOUTIQUE
08.2014 - 11.2013
- Maintained and displayed sales floor merchandise by evaluating product sales and customer demand.
- Maintained visual excellence of merchandise.
- Inventory management.
- Trained and developed employees on visual standards and guidelines for merchandise blending.
Front End Supervisor
MICHAELS
10.2008 - 11.2013
- Oversaw merchandising and replenishment.
- Employee training and development.
- Ensured excellent customer service was maintained.
- Maintained store presentation standards.
Education
HIGH SCHOOL DIPLOMA -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ06-2016
Skills
- Makeup application
- Client relationship building
- Creative makeup application
- Social media content
- Detail-orientated
- Relationship building
- Professional networking
- Sanitation practices
- Airbrush makeup proficiency
- Customer service
- Social skills
Languages
Spanish
Native or Bilingual
Timeline
Bridal Makeup Artist
Myself
03.2022 - Current
Phlebotomy Technician
THERANOS, INC
05.2016 - Current
Sales Associate
CHARLLOTTE RUSSE
03.2016 - 05.2016
Visual Associate
COCO BOUTIQUE
08.2014 - 11.2013
Assistant Store Manager
WET SEAL
07.2014 - 01.2014
Front End Supervisor
MICHAELS
10.2008 - 11.2013
HIGH SCHOOL DIPLOMA -
Maricopa Community Colleges, Rio Salado Community College