Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessDevelopmentManager

Patty Clark

Big Stone Gap,VA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

EHR Manager Training & Support

Bon Secours Mercy Health
04.2019 - 11.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Developed and maintained relationships with key internal stakeholders.

EHR Manager

Bon Secours Health System, Inc
04.2013 - 04.2019
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

EHR Application Coordinator

Bon Secours Health System, Inc
10.2009 - 04.2013
  • Implemented new applications, features and enhancements to existing applications.
  • Offered system and application support to internal employees.
  • Delivered training, documentation and end-user support.
  • Assisted network group with tasks and troubleshoot
  • Epic Certification 2011


Education

Bachelor of Arts - Communications

University of Richmond
Richmond, VA
05.2005

Skills

  • Report Writing
  • Presentations
  • Research
  • Project Support
  • Analytics
  • Interpersonal and Social Skills
  • Talented Leader
  • Attention to Detail
  • Complex Problem-Solving
  • Client Relationships

Accomplishments

  • Supervised team of 14 staff members.
  • Achieved onboarding of new acquisitions in Virginia and South Carolina by introducing Epic Systems for Ambulatory and Front desk end users.
  • Achieved Onboarding of Ambulatory physician offices at Roper St. Francis Health System by completing providing training and at the elbow support with accuracy and efficiency.
  • Achieved consolidation of Epic instances used by Bon Secours and Mercy Health by overseeing training, personalization labs for providers and nurses and at the elbow support with accuracy and efficiency.

Certification

  • Certified Application Coordinator, Bon Secours Mercy Health - 2011-2023

Timeline

EHR Manager Training & Support

Bon Secours Mercy Health
04.2019 - 11.2023

EHR Manager

Bon Secours Health System, Inc
04.2013 - 04.2019

EHR Application Coordinator

Bon Secours Health System, Inc
10.2009 - 04.2013

Bachelor of Arts - Communications

University of Richmond

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Patty Clark