Patty Galvan

• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Addressed customer needs and made product recommendations to increase sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Worked with floor team and managers to meet wide range of customer needs.
• Used POS system to enter orders, process payments and issue receipts.
• Identified and resolved discrepancies and errors in customer accounts.
• Processed refunds and exchanges in accordance with company policy.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Performed cash, card and check transactions to complete customer purchases.

• Maintained effective schedule balance between rest periods, active play, and instruction.
• Promoted learning and social development through structured and unstructured playtime.
• Designed monthly activity schedules to balance play, rest and learning time.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Taught children to organize toys, wash hands, and share by leading by example.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Used patience, skill and various behavior modification techniques to maintain order and safety.

Cashier, welcome customers, clean registers, count money