PATTY HAYNES
DeBary,FL
Summary
Excellent multi-tasker with a positive attitude and a dedicated work ethic seeking to become an integral team player for a company where I can correlate my customer service experience with my organizational skills. With this combination, I can continue to learn, grow and advance, both personally and professionally, in a manner that proves to be both efficient and valuable for my employer.
Overview
4
4
years of professional experience
Work History
Team Member Guest Services
The Fresh Market
Lake Mary, FL
10.2022 - Current
- Greet guest and provide excellent guest services, which include:
- Operate a register for cash, check, credit card and refunds or exchange transactions with accuracy.
- Shop and process incoming Instacart orders.
- Maintain knowledge of products and weekly ad items throughout the store and working across departments to assist guests.
- Clean and organize the store, including the checkout area, displays and coffee area.
- Handle customer relations issues in a gracious manner while prioritizing customer satisfaction.
- Gather shopping carts from the parking lot, assist in general housekeeping duties throughout the store, and ensure all shift duties are complete.
- Present self in a professional manner, including adhering to uniform standards.
Customer Service Representative/Department Coordinator
Majors Medical Supply
DeLand, FL
12.2021 - 08.2022
- Managed all aspects of the Sleep Equipment department while coordinating a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Balanced daily sales orders and made daily check/cash deposits.
- Assist customers with all aspects of their healthcare equipment needs.
Customer Service Representative-Medical Equipment
Rotech Healthcare
Leesburg, FL
03.2020 - 11.2021
- Provided service and technical assistance for all customers.
- Developed and maintained a working knowledge of current products and services.
- Cleared previous day's route and checked all paperwork for accuracy and completeness.
- Coordinated all patient information, processed paperwork.
- Worked with outside agencies to resolve customer issues.
Skills
- Nearly two decades of customer service experience
- Deadline-driven
- Exercises good judgment
- Maintains strict confidentiality of customer information
- Strong planning skills
- Self-starter & self-directed
Timeline
Team Member Guest Services
The Fresh Market
10.2022 - Current
Customer Service Representative/Department Coordinator
Majors Medical Supply
12.2021 - 08.2022
Customer Service Representative-Medical Equipment
Rotech Healthcare
03.2020 - 11.2021
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