Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patty Hummel

Portland,OR

Summary

Friendly and hardworking professional offering 12 years of experience in the A&D Treatment field. Skilled in team management and clinical supervision for Certified Alcohol and Drug Counselors. Passionate about providing support and resources for a team of my peers.

Overview

10
10
years of professional experience

Work History

Primary Counselor II

CTC Eastside
Portland, OR
10.2021 - Current
  • Employed Counselor to resolve client issues swiftly and effectively.
  • Facilitated group sessions with 50+ people and encouraged participants to share in safe, confidential environment.
  • Screened patients for Opioid Dependance using criteria established by CARF.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Developed individual treatment goals based on history and diagnosis.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

Admissions Manager

Serenity Lane
Eugene, Oregon
08.2010 - 04.2020
  • Managed Admissions Department for a residential level treatment program.
  • Oversaw the Admission process from Assessments to Admission.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Effectively supervised staff of 14 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Effectively conducted supervision with each employee to meet all required standards.

Education

Equivalent To A Bachelor's Degree - Alcohol And Drug Counselor

Serenity Lane Internship
Eugene, Oregon
08.2009

Skills

  • Group Facilitation Support
  • Site Visits
  • Case Notes
  • Individual and Group Therapy
  • Intervention Planning
  • Patient Care
  • Suicide Risk Assessments
  • Counselor Supervision
  • Crisis Situations
  • Crisis Intervention Techniques
  • Treatment Options
  • Team Meetings
  • Cognitive Behavior Practices
  • Addiction Treatment
  • Biopsychosocial Assessments
  • HIPAA Requirements
  • Case Management Proficiency
  • Treatment Recommendations
  • Substance Abuse Counseling
  • Treatment Protocols
  • Clinical Documentation
  • Admission Procedures
  • Positive Reinforcement Methods
  • Client Coping Mechanisms
  • Confidential Case Documentation

Accomplishments

    I was nominated and won the Unsung Hero Award in the fight against the disease of addiction in 2019 for the state of Oregon.

Timeline

Primary Counselor II

CTC Eastside
10.2021 - Current

Admissions Manager

Serenity Lane
08.2010 - 04.2020

Equivalent To A Bachelor's Degree - Alcohol And Drug Counselor

Serenity Lane Internship

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Patty Hummel