Patty Lusk
Virginia Beach,VA
Summary
Detail-oriented administrative professional with strong organizational skills, computer skills and strong customer service. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
47
47
years of professional experience
Work History
Executive Administrative Assistant
Sentara College Of Health Sciences
02.2010 - 10.2022
- Provided administrative support to President of Sentara College of Health Sciences, Deans, Assistant Deans and Nursing Faculty
- Responsible for coordination of graduation to include diplomas, awards, invitations, ceremony program for each program/course, etc.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Payroll Administrator
- Answered high volume of phone calls and email inquiries.
- Screened personal and business calls and directed to appropriate party.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Room Scheduler Administrator
- Liaison for building maintenance and housekeeping
- Reconcile all purchases on Purchasing Card
- Type, file and copy correspondence
- Attend Nursing and board meetings to record and transcribe minutes.
- Updated nursing licensure in current system
- Processed invoices
- Maintained high level of confidentiality
- Maintain faculty personnel files
- Maintained good relationships and communication with all Sentara administrators and customers
- Used advanced software to prepare documents, reports, and presentations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Organized and updated schedules for executives.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Staff Assistant
Sentara College Of Health Sciences
11.2009 - 02.2010
- Performed various administrative duties and support for reception area
- Sorted and distributed mail and packages
- Responded to prospective and current students via email and phone
- Entered required contact information in SonisWeb accurately
- Recorded payments for applications and entered demographic information accurately.
- Prepared and maintained applicant files
- Kept dispositions up to date
- Completed education verification and transcript requests
- Processed applicants and students for withdrawal or dismissal with documentation in SonisWeb
- Register new students in SonisWeb according to Student Services registration checklist
- Facilitated communication between departments
- Provided excellent customer service to all contacts and customers
Executive Administrative Assistant
Ferguson Enterprises, Inc.
11.1998 - 08.2008
- Communicate information throughout department
- Responsible for screening and conducting interviews for potential sales/mgmt. trainees
- AAP backup
- Accurately entered personal & financial information into a complex database
- Prepared expense reports
- Maintained a detailed & efficient operation of supplies, shipping materials and billing processes
- Recruiting department liaison for Technology issues
- Maintained monthly reports and reported to management
- Professionally administered all office correspondence including memo's, reports and electronic mail.
- Prepared presentation materials, organization charts, spreadsheets, etc.
- Coordinated meetings and managed travel itineraries
- Sort and distributed department mail
- Worked on special projects as needed
- Performed general administrative duties and support for department managers.
- Ensured schedule maintenance and adherence of department members
- Maintained high level of confidentiality
- Reported general analysis
- Participated and attended College Recruiting events for new graduates
- Assisted in preparing recruiting programs, example: literature, hotels, flights, and meals
- Arranged campus interviews
- Reviewed resumes and checked academics
- Provided support to newly appointed recruiters
- Executed advertising for college and experienced recruiting as approved
- Ability to work in a team oriented and dynamic environment
Executive Administrative Assistant
Riverside Regional Medical Center
03.1998 - 11.1998
- Assisted with JACHHO preparations
- Answered multi-line telephone
- Took notes and dictation at Nursing Board meetings
- Maintained and prepared all travel reimbursements, purchase orders, capital forms and expense reports
- Managed VP and Nursing Director's calendar, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported VP and Director of Nursing Administration
- Updated and maintained confidential databases and records.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Executive Assistant to Guidance Counselors
Cabarrus County School System
07.1995 - 02.1998
- Typed and copied transcripts
- Set up appointments for counselors
- Figured GPA's
- Ran and posted grade reports
- Maintained college library
- Maintained file room
- Maintained all high school cumulative folders
- Maintained attendance records
- Served as a liaison between departments to facilitate effective communication throughout the system
- Improved office efficiency by implementing new filing systems and document management processes.
- Greeted visitors and students, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail for both incoming and outgoing correspondence, mail, email and faxes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Records Specialist
Cabarrus County School System
04.1989 - 06.1995
- Audited school records for 20 public schools
- Recorded individual education plans for students
- Followed established policies and procedures that complied with North Carolina guidelines
- Monitored behaviors of children and made recommendations to teachers
- Maintained accuracy of records by verifying accuracy of data in records.
Accounting Supervisor for Dir. of UNCC Bookstore
University Of North Carolina-Charlotte Bookstore
08.1975 - 06.1984
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supervised 12 cashiers
- Responsible for daily sales and deposits
- Responsible for 4 million dollars in inventory
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Managed team of junior accountants, providing mentorship, guidance, and performance feedback to optimize productivity.
Education
High School Diploma -
Mount Pleasant High School
Mt. Pleasant, NC06.1975
Skills
- Performance Improvement
- Videoconference preparation
- Process Improvements
- Event Coordination
- Customer Service-Oriented
- Microsoft Office
- Schedule & calendar planning
- Executive Support
- Invoice Preparation and Processing
- Visitor Greeting
- Problem-Solving
Timeline
Executive Administrative Assistant
Sentara College Of Health Sciences
02.2010 - 10.2022
Staff Assistant
Sentara College Of Health Sciences
11.2009 - 02.2010
Executive Administrative Assistant
Ferguson Enterprises, Inc.
11.1998 - 08.2008
Executive Administrative Assistant
Riverside Regional Medical Center
03.1998 - 11.1998
Executive Assistant to Guidance Counselors
Cabarrus County School System
07.1995 - 02.1998
Records Specialist
Cabarrus County School System
04.1989 - 06.1995
Accounting Supervisor for Dir. of UNCC Bookstore
University Of North Carolina-Charlotte Bookstore
08.1975 - 06.1984
High School Diploma -
Mount Pleasant High School
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